Michelle Rosemore
ADAMS,TN
Summary
Results-driven accounting professional with a proven track record in managing complex financial records and enhancing operational efficiency. Demonstrated strengths in problem-solving, attention to detail, and effective communication to drive organizational success.
Overview
23
23
years of professional experience
Work History
Revenue & Collections Supervisor
City of Clarksville
Clarksville, TN
07.2024 - 03.2026
- Managed staff in daily collection of taxes and city revenues, monitoring work assignments and conducting performance evaluations to ensure efficiency.
- Prepare and reconcile daily account records, maintain department records, reconcile a variety of accounts, to include sales tax distribution, parking, and Clerk & Master payments, and correct financial records, as necessary
- Working with the public, as well as state and local government employees, to respond to customer inquiries and resolve discrepancies
- Conducted demonstrations to offer feedback for system enhancements and communicated insights to upper management for targeted process improvements.
Legal Assistant
Tn Dept of Labor & Workforce Development-TOSHA
Nashville, TN
12.2023 - 06.2024
- Built and updated case files with new communications and pleadings, ensuring timely closure upon resolution.
- Scan active case files to create PDF records for remote access. Add PDF files of documents to files as they are created. Create PDF files for all new cases.
- Update/maintain logs for new, closed, and settled cases.
- Provided numerical reports to administration, facilitating informed decision-making and case analysis.
- Assisted with administrative duties, including managing calls, open record requests, schedules, and document handling.
- Supported the General Counsel & Deputy General Counsel in completing additional responsibilities.
Director of Accounts and Facility Mgmt
Advanced Therapy Solutions
Clarksville, TN
09.2012 - 10.2023
- Oversaw daily operations of busy pediatric therapy clinic across seven locations, including budget approval, rent and utility payments, and equipment maintenance.
- Coordinated with branch managers daily to maintain operational continuity and deliver uniform services to customers across seven locations.
- Directed insurance billing department for all locations, ensuring accurate billing for non-insurance vendors such as school systems and law offices.
- Resolved billing issues through correspondence with insurance representatives.
- Branch location start-ups: to include the setup of phone/fax lines, internet, utilities, copier placement, computers/scanners, security and internal/external signage.
- Correspondence to all partnering organizations, internal branch facilities, and outside agencies. Weekly meetings with the owners and internal/external stakeholders in the organization’s hierarchy to ensure maintenance, growth and continued success of the company and its branches.
Financial Services Accounting Manager
Workforce Essentials, Inc.
Clarksville, TN
03.2003 - 06.2012
- Managed comprehensive balance sheet accounts, covering reconciliations, control sheets, and journal entries related to depreciation, insurance, and accrued expenses in both non-profit and commercial environments.
- Oversaw daily operational tasks, such as accounts payable, accounts receivable, support services, and procurement activities.
- Recorded cash and credit card receipts, processed daily deposits, and conducted bank reconciliations for multiple accounts to ensure accurate financial reporting.
- Resolved inquiries and discrepancies related to general ledger accounts. Monitored contracts/subcontracts.
- Reconciled revenue with monthly class enrollment to maintain accurate income records.
- Assisted in preparation and presentation of monthly financial information aligned with terms of multiple contracts to support contract compliance.
- Administered payroll processes, ensuring accurate and timely employee compensation.
- Cross-trained and proficient in A/P, A/R, and payroll.
Education
Associates of Applied Science Degree - Medical Assisting
Daymar Institute
Clarksville, TN04-2014
Bachelor’s Degree - Business Administration (focus in Accounting/Finance)
Northwestern State University
Natchitoches, Louisiana12-2001
Skills
- Accounting
- Bookkeeping
- Billing documentation
- QuickBooks Pro
- QuickBooks
- Excel
- Spreadsheets
- Clinic Source
- Office administration
- Microsoft Word
- PowerPoint
- Numeric data entry
- Problem-solving skills
- Analytical skills
Timeline
Revenue & Collections Supervisor
City of Clarksville
07.2024 - 03.2026
Legal Assistant
Tn Dept of Labor & Workforce Development-TOSHA
12.2023 - 06.2024
Director of Accounts and Facility Mgmt
Advanced Therapy Solutions
09.2012 - 10.2023
Financial Services Accounting Manager
Workforce Essentials, Inc.
03.2003 - 06.2012
Associates of Applied Science Degree - Medical Assisting
Daymar Institute
Bachelor’s Degree - Business Administration (focus in Accounting/Finance)
Northwestern State University