Hi, I’m
Michelle Rosser
Shelby ,North Carolina
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Talented [Job Title] goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
1
Certification
Work History
Self Employed ServicesShelby
Housekeeping Team Leader
06 2022 - Current
Job overview
- Placed orders for housekeeping supplies and guest toiletries.
- Managed team productivity and workflow to exceed quality standards.
- Communicated repair needs to maintenance staff.
- Promoted safety by demonstrating proper operation and training staff on power equipment tools.
- Completed schedules, shift reports, and other business documentation.
- Promoted teamwork amongst housekeeping staff through regular meetings, sharing best practices, and providing ongoing feedback on performance improvements needed.
- Maintained high standards of cleanliness, contributing to improved hotel ratings on various review platforms.
- Ensured compliance with health, safety, and environmental regulations within the housekeeping department''s operations.
Whistnant Ceilings and RentalsEllenboro North Carolina
Assistant
06 2021 - Current
Job overview
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Advanced Occupational Health ServiesBelmont North Carolina
Certified Nursing Assistant
06 2009 - 06 2021
Job overview
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Educated patients and family members on best home care practices for healing and recovery.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
University of Phoenix
Graphic Art and Design from Business
05.2026
Serenity Nursing Academy
Certified Nursing Assistant from Nursing
05.2011
Gaston College
No Degree from Nursing
01.2005
Skills
- Verbal and written communication
- Operations support
- Project support
- Business correspondence
- Medical/surgical nursing
- Curriculum Development
- Completing physical assessments
- Competency-based education
- Academic advisement
- Evidence-based Teaching
- Teaching material preparation
- Clinical assignments
- Window cleaning
- Vacuuming and sweeping
- Hazardous chemical training
- Floor scrubber machines
- Vacuuming
- Ordering cleaning supplies
- Quality control guidelines
- Mopping and sweeping
Certification
- CNA - Certified Nurse Assistant
Timeline
Housekeeping Team Leader
Self Employed Services
06 2022 - Current
Assistant
Whistnant Ceilings and Rentals
06 2021 - Current
Certified Nursing Assistant
Advanced Occupational Health Servies
06 2009 - 06 2021
University of Phoenix
Graphic Art and Design from Business
Serenity Nursing Academy
Certified Nursing Assistant from Nursing
Gaston College
No Degree from Nursing