Michelle Saenz

Handling multiple types of customer service concerns .Documenting policies , handling carriers concerns & inquiries over insureds and current sales .Training new customer service reps into new state licensed agents , passing state exam , next to handling a store .

furriers assistant , handling every command of store owner, assisting in every aspect . sales, setting up store for daily business , bringing out furs from vault that has its own responsibilities that set up our yearly traveling shows .time is very crucial . ordering supplies from world wide vendors . Traveling shows could be local, next city or somewhere in the united states

• Proofread and edited documents for commercials , newspaper ads , printed . , letters to our clients discussed and implemented contracts with company lawyers for store policies .
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

• Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
• Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
• Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
• Assembled promotional displays to increase brand awareness and attract customers. Sales are for yearly labor hours , holidays are a big way to produce our yearly budget .