Michelle Sakha
Indianapolis,IN
Summary
Dynamic and dependable delivery professional with a clean driving record and a positive attitude, honed at Kamrex, Inc. Proven track record of enhancing customer satisfaction through timely deliveries and effective communication. Skilled in problem solving, ensuring a seamless experience for clients and passengers alike.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Invoice Delivery Driver
Kamrex, Inc.
Indianapolis, IN
04.2025 - Current
- Navigated delivery routes efficiently, ensuring timely arrival at customer location.
- Provided feedback to management on logistical challenges and customer service issues.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers.
- Maintained strong relationships with clients through proactive communication and personalized service.
Uber Driver
Uber
Indianapolis, IN
09.2024 - 04.2025
- Navigated city routes efficiently to ensure timely passenger pickups and drop-offs.
- Utilized rideshare apps to manage ride requests and optimize earnings.
- Maintained vehicle cleanliness and safety standards to provide quality service.
- Communicated effectively with passengers to enhance their overall experience.
- Leveraged customer feedback to improve service delivery and ride satisfaction.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Education
Bachelor of Science - General Studies
IUPUI
Indianapolis, IN12.2009
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Clean driving record
Accomplishments
- Achieved customer confidence and satisfaction through effectively communicating with the customer and building positive relationships.
- Achieved high levels of engagement with customers by providing accurate and efficient communication.
Certification
Several certifications from the US Navy while serving as a Master-At-Arms in 2001-2003
Certified as a special advocate for children in Johnson County CASA program in 2023
Currently working on getting a peer counseling certification to help my communications skills.
Timeline
Invoice Delivery Driver
Kamrex, Inc.
04.2025 - Current
Uber Driver
Uber
09.2024 - 04.2025
Bachelor of Science - General Studies
IUPUI