Michelle Salinas
Carrollton
Summary
Achieved high standards of animal care through diligent monitoring and maintenance of clean facilities. Enhanced documentation processes to ensure accurate tracking of animal behaviors and care activities. Cultivated strong communication skills to support effective teamwork in veterinary settings.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
Town & Country Veterinary Hospital
01.2019 - 10.2025
- Developed and enforced tagging protocols to prevent care errors and enhance animal protection.
- Analyzed animal behavior patterns and performed comprehensive examinations to identify health issues, injuries, or disease risks.
- Executed basic wound care procedures and assisted in advanced medical interventions alongside veterinary professionals.
- Implemented cleaning protocols to safeguard animal health and prevent disease transmission.
- Performed consistent grooming, washing, and trimming to enhance coat health and appearance of animals.
- Monitored health of sick or injured animals and arranged veterinary consultations while keeping owners updated on their pets' status.
- Assessed animal health in consultation with veterinarians and executed prescribed treatment plans.
- Tracked and documented fluctuations in animal vital signs, facilitating prompt updates to veterinary staff.
- Executed preparation of examination rooms and implemented rigorous sterilization procedures for medical instruments.
- Delivered comprehensive education to pet owners on effective post-operative care and preventive health measures to ensure optimal recovery.
- Administered routine laboratory testing procedures, focusing on blood work and urinalysis, to facilitate timely medical evaluations.
- Facilitated efficient management of urgent tasks while delivering quality patient care, leveraging multitasking capabilities during peak clinic hours.
- Guided pet owners through euthanasia procedures, offering empathetic assistance and emotional comfort throughout the process.
- Executed proper restraint protocols to safeguard veterinarians from potential injury during procedures.
- Oversaw the processing of surgical instrument packs and drapes in autoclave, maintaining strict adherence to sterile protocols.
- Executed instrument handling and maintained sterile conditions during surgical procedures to enhance operational efficiency.
Receptionist
Mercedes Benz
02.2020 - 11.2022
- Engaged with warm internet leads, addressing customer inquiries regarding vehicle availability, pricing, and options.
- Nurtured customer relationships to drive satisfaction and encourage repeat business.
- Delivered comprehensive product presentations that emphasized features and benefits of luxury vehicles.
- Optimized sales processes to enhance operational efficiency and reduce vehicle delivery timelines.
- Executed promotional events to enhance foot traffic and drive lead generation for sales team.
- Partnered with finance department to streamline financing options for customers.
- Oversaw front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Facilitated interdepartmental communication to optimize internal workflow and enhance information sharing.
- Established and executed office organization strategies to enhance document retrieval efficiency.
- Established and managed filing systems to ensure precise record-keeping and adherence to company policies.
- Facilitated training for new staff on reception protocols and administrative procedures to enhance team competence and confidence.
- Spearheaded initiatives to enhance customer service standards at front desk operations.
Bookkeeping Manager
Castillo Homes
03.2018 - 08.2021
- Formulated and executed strategic plans to optimize daily financial operations.
- Analyzed historical records, current operational data, and forecasting information to identify and leverage system enhancement opportunities.
- Developed cash flow projections and conducted comprehensive cost analysis for financial reporting.
- Evaluated accounting management and reporting systems to ensure quality and compliance standards.
- Executed routine closings while ensuring meticulous maintenance of clean, accurate, and accessible records.
- Streamlined scheduling and appointment coordination to optimize time management for senior leadership.
- Facilitated streamlined communication between departments to enhance collaboration and information flow.
- Established and optimized filing systems to enhance document retrieval efficiency.
- Facilitated training for new administrative staff on office procedures to enhance team cohesion.
- Streamlined communication by responding to emails and correspondence efficiently.
- Assisted career professionals by managing mail, scheduling appointments, running errands, and arranging transportation services.
Education
High School Diploma -
Midland High School
Midland, TX05.2018
Skills
- Surpassed customer expectations through proactive service and support initiatives
- Demonstrated exceptional communication and interpersonal skills to foster collaboration and teamwork
- Demonstrated meticulous attention to detail in all tasks and projects
- Cultivated strong customer relationships to enhance loyalty and retention
- Executed payment processing operations to ensure timely and accurate transactions
- Facilitated interactions with diverse customer base
- Demonstrated exceptional written and verbal communication skills to facilitate effective collaboration
- Demonstrated capacity to lift and maneuver loads up to 40 pounds
- Exhibited a welcoming demeanor and provided assistance to enhance customer interactions
- Demonstrated reliability and accountability in all assigned tasks
- Enhanced speech clarity through targeted vocal exercises and techniques
- Cultivated positive customer engagement through proactive communication and relationship-building strategies
- Facilitated customer assistance by addressing inquiries and resolving issues promptly
- Facilitated team cooperation to enhance project outcomes
- Cultivated innovative solutions through strategic creative thinking
- Demonstrated meticulous attention to detail in all tasks and projects
- Optimized scheduling and prioritization of tasks to enhance productivity
Demonstrated integrity and transparency in all professional interactions
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Mercedes Benz
02.2020 - 11.2022
Veterinary Technician
Town & Country Veterinary Hospital
01.2019 - 10.2025
Bookkeeping Manager
Castillo Homes
03.2018 - 08.2021
High School Diploma -
Midland High School