Michelle Salmans

• Fostered GIRL (Go-getter, Innovator, Risk taker, Leader) led meetings, decision making and activities.
• Kept assigned troop volunteers abreast of pertinent information to keep leadership members up-to-date on emerging issues and developing practices.
• Secured parent participation in troop leadership roles by delivering new leader orientation and training in line with expectations of council's volunteer experience and policies.
• Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.

Collaboratively developed monthly lesson plans with assigned Learning Partner within public school system.

• Monthly written and verbal progress reporting.
• Coordinate extra curricular and social activities.
• Classroom and school volunteer.
• Interpersonal relationships and overcoming obstacles with teachers and parents.

Self Employed

• Networking and building client base.
• Inventory tracking and control.
• Financial invoicing and bookkeeping.
• Cold process soap and screen printing t-shirts, hoodies and hats with original designs.
• Supported local special needs peer youth soccer team.

• Completed human resource operational requirements by recruiting, scheduling and assigning employees.
• Oversaw onboarding and HR needs for 200 employee operation across five locations.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Developed new hire orientation and recognition program for largest client in office.
• Office go-to for assisting irate associates, administering assessments and online application process.

• Managed new employee orientation training process for more than 3000 employees each year for five years.
• Supervised and served team of nine learning facilitators.
• Diversity and Inclusion Coach facilitating 20 in person group sessions 10 times during company roll out.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness and employee engagement.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
• Professional Development in Servant Leadership, Emotional Intelligence and Process Mapping.

• Trained 50 staff during demonstrations, meetings, conferences and workshops.
• Analyzed effectiveness of training programs at all levels and recommended updates.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Developed surveys to identify training needs based on projected production processes and changes.
• Team building, team meetings, performance reviews, coaching and feedback for nine learning facilitators.

• In classroom trainer for 33 new employees every three weeks.
• Developed lesson plans, instructional materials and written practice tests for New Employee Orientation and Health Care degree program training courses for Enrollment Counselors.
• Liaised between executives and entry-level workers, facilitating smooth communication.
• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
• Developed and maintained intranet site for employees working in health care area.

• Helped 20 students monthly to navigate admissions processes, provide online classroom orientation, and support.
• Increased student referrals and retention goals by registering students and stellar customer service.
• Provided policy information and maintained enforcement.
• Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.