Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle San Agustin

Las Vegas

Summary

Compassionate and detail-oriented Licensed Practical Nurse (LPN) eager to begin a rewarding career in a dynamic healthcare environment. Committed to delivering safe, high-quality patient care, collaborating with interdisciplinary teams, and continuously expanding clinical knowledge to support exceptional outcomes.

Overview

12
12
years of professional experience

Work History

FOH Manager

The Boiling Crab
Las Vegas
07.2013 - 06.2025
  • Supervised front-of-house staff to ensure excellent customer service.
  • Trained new employees on service standards and restaurant procedures.
  • Coordinated with kitchen staff to streamline food delivery processes.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Scheduled staff shifts to ensure optimal coverage during peak hours.
  • Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.
  • Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
  • Scheduled shifts for FOH staff based on store traffic forecasts and labor budget requirements.
  • Trained new staff on proper customer service techniques, policies and procedures.
  • Monitored employee performance to ensure compliance with company standards.
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
  • Facilitated daily team meetings to discuss promotions, issues, service standards, and team collaboration.

Bartender

Kings Fish House
Henderson
08.2023 - 01.2024
  • Mixed cocktails and crafted signature drinks for diverse clientele.
  • Managed bar inventory and ordered supplies to ensure product availability.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Education

LPN

Kaplan College
Las Vegas
06-2015

Skills

BLS Certified 08/2026

IV Certified

LPN License #842854

WOUND CARE Cert- Pending

Clinical Experience:

  • Assisted in patient care under supervision, including vital signs, bathing, feeding, and ambulation
  • Administered oral medications, and monitored side effects
  • Documented nursing notes and patient responses in EHR
  • Supported wound care, catheter care, and hygiene tasks
  • Practiced infection control, standard precautions, and HIPAA compliance
  • Electronic Health Record (EHR) familiarity
  • Accurate charting and nursing documentation
  • Strong communication and bedside manner
  • Team collaboration with RNs and healthcare teams
  • Adaptable in fast-paced environments
  • Time management and prioritization
  • Compassionate, patient-focused care

References

References available upon request.

Timeline

Bartender

Kings Fish House
08.2023 - 01.2024

FOH Manager

The Boiling Crab
07.2013 - 06.2025

LPN

Kaplan College

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