Michelle Santiago
Rochester,NY
Summary
Dynamic professional with a proven track record at Byrne Dairy, excelling in customer service and collaborative teamwork. Adept at problem-solving and managing multiple tasks, I leverage strong analytical reasoning and effective communication skills to enhance operational efficiency and ensure customer satisfaction. Committed to delivering results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Byrne Dairy
Food Service Industry
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Delivery Driver
DoorDash
01.2020 - Current
- Delivered packages efficiently, ensuring timely arrival at designated locations.
- Operated delivery vehicle while adhering to safety regulations and traffic laws.
- Managed route planning using GPS systems to optimize delivery efficiency.
- Communicated effectively with customers regarding delivery status and changes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Brockport High School
Brockport, NY06-2009
Skills
- Approachable demeanor
- Collaborative teamwork
- Customer service
- Problem-solving
- Prioritization and scheduling
- Strong attention to detail
- Proficient in managing multiple tasks
- Analytical reasoning
- Effective written communication
Timeline
Byrne Dairy
Food Service Industry
05.2025 - Current
Delivery Driver
DoorDash
01.2020 - Current
High School Diploma -
Brockport High School
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