Michelle Scott
Bradenton,Florida
Summary
Detail oriented US Armed Forces Veteran pursuing a Master’s in Criminal Justice. Strong work ethic and heightened professionalism. Leveraging military experience, previous jobs, and Keiser University education to contribute as an asset to your company.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Family Support Worker
Lutheran Services Florida
Bradenton, Florida
12.2019 - 05.2020
- Providing parents with the means to Adhere to court orders
- Providing transportation for families
- Supervising parent/child visits.
Client Advocate / Case Manger
SPARCC {Safe Place and Rape Crisis Center}
Sarasota, Florida
07.2019 - 10.2019
- Empowering survivors of domestic violence
- Client intake for new shelter entries
- Make housing and employment connections
- Provide emotional support for survivors.
Director of Girls Independent Living Foster Home
Embracing Life
Bradenton, Florida
06.2018 - 07.2019
- Coordinate staff and their duties
- Provide the daily needs for six teenage girls
- Distribute prescription medications
- Run the household budget
- Teach independent living skills
- Conduct intake interviews for potential new girls
- Daily interaction with Case Mangers, Therapist, Juvenile Probation Officers, Guardian ad Litems.
ESE { exceptional student education } Teacher Aide at SABLE { school of academic and behavioral learning excellence }
School District of Manatee County
Bradenton, Florida
01.2018 - 05.2018
- Provides assistance with classroom and life skill activities to ESE teacher
- Certified in Professional Crisis Management.
Child Protection Investigator { CPI }
Department of Children and Families
Sarasota, Florida
11.2017 - 01.2018
- Practiced how to handle cases that dealt with child abuse, abandonment and neglect
- Learned how to find community resources for families
- Interviewed children and parents to determine if abuse or neglect is present
- Wrote reports and entered the information gathered into the appropriate databases
- Prepared court documents for custody hearings.
Cashier/Customer Service
Wal-Mart
Sarasota, Florida
08.2011 - 05.2013
- Served customers in a prompt and friendly manner
- Worked at the customer service desk handling customer returns and exchanges, online orders
- Helped customers with bill pay, money transfers both domestic and international using the MoneyGram
- Found solutions for dissatisfied and ill-informed customers
- Trained new employees on cash register and customer service policies and protocols.
Unit Supervisor
Howells Care Center
North Carolina
02.2010 - 04.2011
- Supervised staff as they performed their daily duties, which included the physical and occupational needs of certain clients, and the feeding and personal hygiene needs of all clients assigned to staff
- Wrote daily detailed reports at the end of each shift for the incoming unit supervisor and unit nurse, these reports contained information about client wellbeing and any health issues that may have arouse during the shift such as seizures, refusal to eat, regurgitation or a client being impacted
- Prepared monthly unit reports for the company meetings, which covered any and all concerns about client care and staff complaints or requests.
Engineer
United States Army
10.2003 - 07.2009
- Performed Administrative Duties, which primarily involved writing readiness reports for the Company Commander
- These reports are done prior to deployment and must include information such as what overall company supplies are needed, also the condition of all vehicles and the status of supply orders
- Handled the confidential information of soldiers and their families as we prepared for deployment
- Created spread sheets, alert rosters, soldier evaluation forms and other military documents
- While deployed I wrote unit and soldier duty reports and daily security status reports for the Captain
- Security reports keep the Captain aware of the status of all weapons and what soldiers are on duty, where and for how long
- As a None Commissioned Officer, I was responsible for about 12 soldiers
- I had to know their whereabouts at all times and supervise their daily assignments, I also had to be aware of and take care of any medical, physical or spiritual needs they may have had.
Housing Specialist/ Veterans Case Manger
Turning Points
Bradenton, Florida
09.2020
- Assisting members of the Community with Rental and Utilities using various grants
- Assisting Veterans with navigating the VA system.
Education
Bachelor of Arts in Criminal Justice -
Keiser University
Sarasota, FLAssociate in Arts in Criminal Justice -
Keiser University
Sarasota, FLSkills
- Microsoft Office (Word, Power Point, Outlook and Excel)
- Report Writing
- Public speaking
- Organizational skills
- Communication skills
Certification
- Identifying and Reporting Child Abuse and Neglect – 03/12/2017
- Mental Health First Aid – 11/30/2018
- Civil Rights Training
- Deaf and hard of hearing
- Data Security Training
- Anti – Harassment & Anti – Bullying
- Emergency Management Training
- Universal Precautions Training
- FCADV Core Competency Training
- Attorney General Victim Compensation Training
- Attorney General Sexual Battery Training
- Attorney General Human Trafficking Training
- Professional Crisis Management Training
Timeline
Housing Specialist/ Veterans Case Manger
Turning Points
09.2020
Family Support Worker
Lutheran Services Florida
12.2019 - 05.2020
Client Advocate / Case Manger
SPARCC {Safe Place and Rape Crisis Center}
07.2019 - 10.2019
Director of Girls Independent Living Foster Home
Embracing Life
06.2018 - 07.2019
ESE { exceptional student education } Teacher Aide at SABLE { school of academic and behavioral learning excellence }
School District of Manatee County
01.2018 - 05.2018
Child Protection Investigator { CPI }
Department of Children and Families
11.2017 - 01.2018
Cashier/Customer Service
Wal-Mart
08.2011 - 05.2013
Unit Supervisor
Howells Care Center
02.2010 - 04.2011
Engineer
United States Army
10.2003 - 07.2009
Bachelor of Arts in Criminal Justice -
Keiser University
Associate in Arts in Criminal Justice -
Keiser University
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