Michelle E. Scott
New Castle,PA
Overview
26
26
years of professional experience
Work History
Nutrition Coordinator
Lawrence County Social Services
New Castle, PA
08.2016 - Current
- Oversee food and nutrition services for LCCAP's Summer Food Service Program, Children and Adult Care Food Program, After School Programs, Senior Box Program and Food Pantry.
- Train kitchen and classroom staff to adhere to polices and regulations regarding food programs.
- Identify and resolve problems related to food service operations and staff and provide performance evaluations.
- Plan menus, track expenses.
- Coordinate services with community organizations such as WIC & Power Up and Penn State Extension.
- Provide emergency food services to youth, families and senior citizens.
Employment Programs Coordinator
Lawrence County Social Services
New Castle, PA
08.2009 - 01.2016
- Helped develop and implement programs and services to help individuals secure employment, pursue educational goals and transition to other career paths.
- Collaborated with community partners and employers.
- Provided support to clients in the remediation of barriers to employment and self-sufficiency.
- Monitored the success of workforce development programs and provided data for improvement.
- Prepared reports and maintain accurate records.
- Ensured compliance with requirements.
- Conducted the intake process and initial assessments of possible clients applying for employment and educational programming.
- Identified clients' problems and assessing their needs.
- Provide sufficient information or resources.
- Assisted individuals and families in identifying goals for themselves and action plan and strategies needed to achieve these goals.
- Maintained assigned caseload.
- Provide formal and informal case management/counseling.
- Delivered computer assistance.
- Facilitated employment/educational workshops, while fostering optimal participation and establishing an orderly workshop atmosphere.
Case Manager
Lawrence County Social Services
New Castle, PA
08.2001 - 08.2009
- Helped develop and implement programs and services to help individuals secure employment, pursue educational goals and transition to other career paths.
- Collaborated with community partners and employers.
- Provided support to clients in the remediation of barriers to employment and self-sufficiency.
- Monitored the success of workforce development programs and provided data for improvement.
- Prepared reports and maintain accurate records.
- Ensured compliance with requirements.
- Conducted the intake process and initial assessments of possible clients applying for employment and educational programming.
- Identified clients' problems and assessing their needs.
- Provide sufficient information or resources.
- Assisted individuals and families in identifying goals for themselves and action plan and strategies needed to achieve these goals.
- Maintained assigned caseload.
- Provide formal and informal case management/counseling.
- Delivered computer assistance.
- Facilitated employment/educational workshops, while fostering optimal participation and establishing an orderly workshop atmosphere.
Customer Service Representative
Lawrence County Social Services
New Castle, PA
12.1999 - 08.2001
- Scheduled transportation requests.
- Issued bus tickets.
- Received referrals for contact agencies.
- Created and updated client files.
Receptionist
Lawrence County Social Services
New Castle, PA
09.1999 - 12.1999
- Provided an atmosphere of professionalism and willing assistance.
- Answered incoming calls and referred them to proper agency employee.
- Took and delivered messages or transferred call to proper voice mail.
- Always aware of location of agency employees.
- Maintained and recorded information and referral records which generated quarterly reports.
- Received, sorted and distributed mail.
- Performed other clerical duties as needed such as filing and photocopying.
- Welcomed on site visitors, determined nature of business and announced visitors to appropriate personnel.
- Performed general office procedures within the agency.
- Ordered, received and maintained supplies.
- Screened, interviewed and determined eligibility for certain agency programs using basic knowledge of government regulations.
Timeline
Nutrition Coordinator
Lawrence County Social Services
08.2016 - Current
Employment Programs Coordinator
Lawrence County Social Services
08.2009 - 01.2016
Case Manager
Lawrence County Social Services
08.2001 - 08.2009
Customer Service Representative
Lawrence County Social Services
12.1999 - 08.2001
Receptionist
Lawrence County Social Services
09.1999 - 12.1999