Iyana Brown
Atlantic Beach,FL
Summary
Public health professional with experience supporting government and healthcare operations, including administrative support, billing documentation, records management, and public-facing services. Background includes work within the Florida Department of Health and healthcare organizations, with strong knowledge of compliance, policies, and procedures. Currently pursuing a Master’s degree in Social and Behavioral Health with a focus on public health policy and government operations.
Overview
5
5
years of professional experience
Work History
Nutrition Coordinator
Baptist Health Medical Center
09.2025 - Current
- Provided administrative and program support within a healthcare setting to support prevention, treatment, and care coordination services
- Collaborated with healthcare providers and care teams to support coordinated service delivery and quality outcomes
- Developed and implemented nutrition education programs for diverse patient populations.
- Delivered high-quality customer service to patients and interdisciplinary staff in a fast-paced, public-facing environment
Public Health Intern
Florida Department of Health
01.2025 - 04.2025
- Supported program operations and community outreach initiatives to increase awareness of preventive health screenings
- Assisted with billing documentation and invoice processing for the Florida Breast and Cervical Cancer Early Detection Program (FBCCEDP)
- Ensured documentation accuracy and compliance with state guidelines, policies, and procedures
- Assisted with administrative and operational tasks under program supervision
- Designed and distributed health education materials for diverse populations to support public health initiatives
HIM Specialist II
Community Hospice and Palliative Care
05.2025 - 08.2025
- Maintained accurate electronic health records (EHR) while ensuring compliance with HIPAA, privacy regulations, and organizational policies
- Conducted quality assurance reviews on documentation to support data integrity and operational accuracy
- Assisted with billing-related data, invoices, and records processing in accordance with established procedures.
- Supported administrative and business operations by managing confidential information and record systems
FreshPack TM
Whole Food Market
10.2024 - 05.2025
- Delivered high-quality customer service in a fast-paced, public-facing environment by resolving issues professionally and efficiently
- Supported daily operational activities while adhering to organizational policies, procedures, and health and safety regulations
- Maintained a clean, safe, and compliant work environment in accordance with established standards
- Demonstrated reliability, time management, and attention to detail while completing assigned duties accurately and efficiently
Dietary Aide
Avante At Jacksonville Beach
06.2021 - 12.2024
- Assisted in meal preparation and assembly for residents, ensuring adherence to dietary guidelines.
- Maintained cleanliness and organization of dining areas, promoting a safe environment for staff and residents.
- Supported dietary preferences by accurately documenting and communicating resident needs to the culinary team.
- Trained new dietary aides on safety protocols and operational procedures, fostering team competency and confidence.
Education
Master of Science - Social And Behavioral
University of North Florida
Jacksonville, FL05-2027
Bachelor of Science - Public Health
University of North Florida
Jacksonville, FL05-2025
Skills
- Government Operations Support
- Public Health Program Operations
- Administrative Support
- Billing & Documentation Processing
- Records Management, Data Entry & Data Tracking
- Compliance with Policies and Procedures
- HIPAA & Confidentiality Compliance
- Quality Assurance & Documentation Review
- Community Health Outreach
- Health Education Support
- Microsoft Word, Excel, Outlook
Timeline
Nutrition Coordinator
Baptist Health Medical Center
09.2025 - Current
HIM Specialist II
Community Hospice and Palliative Care
05.2025 - 08.2025
Public Health Intern
Florida Department of Health
01.2025 - 04.2025
FreshPack TM
Whole Food Market
10.2024 - 05.2025
Dietary Aide
Avante At Jacksonville Beach
06.2021 - 12.2024
Master of Science - Social And Behavioral
University of North Florida
Bachelor of Science - Public Health
University of North Florida