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Accomplished Lead Dental Assistant experienced in clinical leadership and patient care within high-volume dental practices. Delivered exceptional support to providers across diverse specialties while optimizing workflow efficiency and ensuring compliance with OSHA and HIPAA standards. Focused on fostering patient relationships and promoting oral health education to enhance overall patient experiences.

I originally decided to become a dentist after watching my father interact with patients and truly help them; his dedication inspired my path. With over 17 years of experience in dentistry, I’ve developed not only clinical excellence, but also strong leadership and managerial capabilities that allow me to support and enhance every aspect of a practice’s success.
Throughout my career, I’ve owned and operated multiple dental offices, which has given me a deep understanding of the operational side of dentistry: staff coordination, patient flow, inventory management, and strategic planning. I take pride in building teams, leading with empathy, and creating systems that promote both efficiency and a positive work environment.
Whether working with children or adults, I prioritize trust, comfort, and communication, helping patients feel at ease and cared for. My ability to multitask, manage time effectively, and coordinate team efforts ensures high-quality care and smooth clinical operations. I understand that the success of a practice depends on both excellent treatment and effective management, and I strive to contribute meaningfully to both.
In addition to my clinical and administrative skills, I have supported dentists and specialists as a dental assistant and team leader—managing daily workflows, maintaining a sterile and organized environment, and supporting staff development. I am committed to continuous improvement, and I bring the same level of dedication and enthusiasm to my team as I do to my patients.

Dynamic Lead Dental Assistant with extensive experience at McDonough Center for Family Dentistry, excelling in patient management and infection control. Proven ability to enhance patient relations and mentor junior staff, while proficiently performing dental radiography and case management. Committed to fostering a welcoming environment and ensuring optimal care through effective communication and collaboration.

Dental Assistant with comprehensive background in patient care, dental procedures, and office management. Skilled in assisting with routine and complex dental procedures while maintaining patient comfort. Demonstrated strengths include knowledge of dental hygiene best practices and ability to manage administrative tasks efficiently. Notable for enhancing overall oral health by providing diligent support to dentists during examinations and surgeries.

Dynamic Lead Dental Assistant with proven expertise at Affinia Healthcare in optimizing inventory management and enhancing patient care. Skilled in dental radiography and treatment coordination, I excel in fostering strong patient relationships and streamlining appointment scheduling, ensuring a seamless experience that promotes patient loyalty and satisfaction.

Michelle Serrano

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Marketing Representative

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Bachelor of Science - Criminal Justice

Associate of Arts - Criminal Justice

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Marketing Representative

Bachelor of Science - Criminal Justice

Associate of Arts - Criminal Justice

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