Michelle Shapel
Topeka,KS
Summary
Dynamic customer service professional with a proven track record at Monkeybutt Saloon, excelling in fast-paced environments. Recognized for exceptional communication and problem-solving skills, I effectively managed teams and operations while maintaining a strong focus on safety and efficiency. Adaptable and detail-oriented, I thrive under pressure and consistently meet production goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer service position. Ready to help team achieve company goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable Manufacturer of brake products with solid background in manual labor and hands-on construction work. Proven track record of contributing to various projects, ensuring timely completion and maintaining safety standards. Demonstrated skills in operating heavy machinery and working collaboratively within team environment.
Overview
8
8
years of professional experience
Work History
Customer service in the food and drink industry
Monkeybutt Saloon
08.2005 - 11.2013
Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Bartender
- Managed staff in the kitchen and bar.
- Cooked food when needed
Laborer
Haldex Brake Products
05.2006 - 12.2009
- Operated machinery for assembly line tasks, ensuring efficient production flow.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Assisted in material handling and inventory management to support operational efficiency.
- Collaborated with team members to meet daily production goals and deadlines.
- Followed safety protocols diligently to minimize workplace accidents and hazards.
- Participated in continuous improvement efforts by suggesting process enhancements and workflow optimizations.
Education
High School Diploma -
Iola High School
Iola, KS05-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Laborer
Haldex Brake Products
05.2006 - 12.2009
Customer service in the food and drink industry
Monkeybutt Saloon
08.2005 - 11.2013
High School Diploma -
Iola High School