Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Shaw

Phoenix,AZ

Summary

Dynamic professional with a strong background in customer service and marketing, notably as a Small Business Owner at Edibly Skincare LLC. Proven ability to enhance brand visibility and client satisfaction through effective communication and problem-solving. Adaptable and dependable, with a passion for teamwork and a commitment to excellence in all endeavors.

Overview

6
6
years of professional experience

Work History

Took a Sabbatical to Travel the West Coast

NA
12.2024 - 08.2025

I decided to hit the road and take some time to travel after my daughter graduated and left for the military. I landed in phoenix and have been actively looking for work starting September of 2025.

Small Business Owner

Edibly Skincare LLC
01.2021 - 01.2025
  • Developed and executed marketing strategies to enhance brand visibility and customer engagement.
  • Established customer service protocols, improving client satisfaction and retention rates.
  • Designed product formulations by researching industry trends and consumer preferences.
  • Oversaw financial planning, budgeting, and cash flow management to ensure profitability.
  • Promoted business via social media to generate leads and maximize brand identity.

Hair Stylist

Supercuts Hair Salons
03.2021 - 02.2024
  • Enhanced client satisfaction through personalized hair consultations and services.
  • Recommended hairstyles and products tailored to individual hair types.
  • Ensured a hygienic, organized workstation, adhering to health and safety standards.
  • Executed various hair cutting, coloring, and styling techniques to fulfill client requests.

Hairstylist

Supercuts Hair Salons
02.2020 - 08.2020
  • Streamlined appointment scheduling, enhancing service efficiency and team collaboration.
  • Assessed client needs through consultations, providing tailored home care product recommendations.
  • Processed payments promptly, ensuring accurate sales entry for efficient customer service.
  • Boosted client satisfaction through personalized haircuts, styling, and color services.
  • Fostered a positive work environment by collaborating with stylists and sharing best practices.

Animal Foster Assistant

Woofs Wiggles and Wags
07.2019 - 12.2019
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Transported animals from shelter to adoption agencies.
  • Provided round the clock care to orphaned neonatal animals kittens and puppies.

Education

No Degree - Small Business And Financial Success

Amazon Online Business And Development
Online

No Degree - Modeling, Runway, Etiquette, Fashion And Beauty

Barbrazon Modeling School
Portland, OR

GED -

Tri City Learning Center
Portland, OR

Cosmetology - Cosmetology

Classic Beauty College
Phoenix, AZ
07-2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Verbal communication

Timeline

Took a Sabbatical to Travel the West Coast

NA
12.2024 - 08.2025

Hair Stylist

Supercuts Hair Salons
03.2021 - 02.2024

Small Business Owner

Edibly Skincare LLC
01.2021 - 01.2025

Hairstylist

Supercuts Hair Salons
02.2020 - 08.2020

Animal Foster Assistant

Woofs Wiggles and Wags
07.2019 - 12.2019

No Degree - Small Business And Financial Success

Amazon Online Business And Development

No Degree - Modeling, Runway, Etiquette, Fashion And Beauty

Barbrazon Modeling School

GED -

Tri City Learning Center

Cosmetology - Cosmetology

Classic Beauty College