Michelle Shaw

I decided to hit the road and take some time to travel after my daughter graduated and left for the military. I landed in phoenix and have been actively looking for work starting September of 2025.

• Developed and executed marketing strategies to enhance brand visibility and customer engagement.
• Established customer service protocols, improving client satisfaction and retention rates.
• Designed product formulations by researching industry trends and consumer preferences.
• Oversaw financial planning, budgeting, and cash flow management to ensure profitability.
• Promoted business via social media to generate leads and maximize brand identity.

• Enhanced client satisfaction through personalized hair consultations and services.
• Recommended hairstyles and products tailored to individual hair types.
• Ensured a hygienic, organized workstation, adhering to health and safety standards.
• Executed various hair cutting, coloring, and styling techniques to fulfill client requests.

• Streamlined appointment scheduling, enhancing service efficiency and team collaboration.
• Assessed client needs through consultations, providing tailored home care product recommendations.
• Processed payments promptly, ensuring accurate sales entry for efficient customer service.
• Boosted client satisfaction through personalized haircuts, styling, and color services.
• Fostered a positive work environment by collaborating with stylists and sharing best practices.

• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Transported animals from shelter to adoption agencies.
• Provided round the clock care to orphaned neonatal animals kittens and puppies.