Michelle Shinal

• Assist Lead teacher with all aspects of education inside the classrooms
• Observed and monitored children's activities.
• Offered caring companionship and emotional support.
• Assisted with one on one instructional learning in small groups..

• Determined layouts to install wiring in automated systems based on drawings and code specifications.
• Input data into spreadsheets and databases.
• Managed spare parts inventory for automated equipment, reducing lead times on critical repairs and minimizing downtime costs.
• Trained operators on the use of newly installed automation equipment, contributing to a seamless transition during implementation phases.

*Supervised a team of 20 cashier associates and 15 cart associates service. Ensured outstanding customer support and expedient.

*Managed employee relations, shift schedules, the store cafe and customer service desk to maintain a positive, enjoyable shopping environment for Sam's Club 2500 weekly customers.

*Point of contact for customer and employee complaints as well as analyzed/resolved issues with employees.

*Assisted with interview and screening processes for potential new employees.

*Conducted annual personal performance evaluations for 25-30 employees, and input employee data updates onto company share drive.

*Ensured annual employee training was scheduled and completed.

*Oversaw compliance training requirements for all 100 associates; ensured the highest level of service.

• Implemented behavior management techniques to maintain a positive and focused learning environment.
• Collaborated with classroom teachers to design engaging lessons that aligned with state standards and curriculum objectives.
• Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
• Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.