Stephanie Dixon
Humble,TX
Summary
Dynamic and results-driven professional with a diverse background spanning multiple industries. Known for quickly adapting to new environments, mastering a wide range of skills, and bringing fresh perspectives to problem-solving. Eager to leverage cross-functional expertise and a strong work ethic to make a meaningful impact.
Overview
11
11
years of professional experience
Work History
Training Instructor
United States Army
10.2024 - Current
- Trains, mentors, and provides guidance to junior personnel, fostering professional development and teamwork for more than 80 personnel
- Develops and implements operational strategies to meet mission objectives, ensuring efficiency and quality control
- Oversees the allocation and management of equipment, supplies, and budgets to ensure the smooth functioning of the team and the successful completion of tasks
- Utilizes analytical and troubleshooting skills to identify inefficiencies and implement solutions that improve team performance
- Conducted skill-building and professional development sessions to improve team performance and readiness
Detention Officer
Corecivic
08.2022 - Current
- Coordinates inmate work programs and recreational activities, ensuring safety while promoting positive engagement and rehabilitation
- Trains new staff on procedures, safety protocols, and detention facility policies, fostering teamwork and maintaining high performance standards
- Ensures that the facility meets safety and security standards
- Performs searches and screenings, including pat downs and property searches
- Operates screening equipment to identify dangerous objects in personal property of staff and facility visitors
Counseling Intern
Spencer Consulting Firm
06.2023 - 12.2024
- Completed Biopsychosocial intakes detailed progress and treatment plans and modified treatment plans and consent forms with all clients
- Assigned appropriate preliminary diagnosis for each client
- Provided counseling services tailored the needs of each client that encouraged feeling and emotions expression
- Assesses client for suicidal risks and provided appropriate sources for instances of crisis-Presents case history for review and discussion with other staff members fostering collaboration
- Supports clients in identifying personal and therapeutic goals and provides clients with resources needed to reach them
- Conducted appropriate client discharge procedures
Army Defense Travel System Entry Agent
United States Army
11.2022 - 10.2024
- Managed and processed official travel arrangements for military personnel, ensuring compliance with travel policies and regulations
- Coordinated the timely submission and approval of travel requests and expenses, ensuring compliance with organizational travel guidelines
- Processed travel-related expense reports, ensuring that all receipts, invoices, and other supporting documents were accurate and compliant with financial regulations
- Reviewed and verified travel claims in the Defense Travel System (DTS) or similar platforms, ensuring proper documentation and adherence to budgetary limits
- Monitored and tracked the status of travel requests and reimbursements, following up to resolve any discrepancies or delays
- Organized and processed the travel documentation required for official missions and assignments, including itineraries, authorization forms, and reimbursements
Observer Coach Trainer
United States Army
06.2021 - 07.2022
- Led and mentored teams, providing guidance and feedback to enhance individual and collective performance during complex training exercises
- Worked closely with team members to assess their strengths and weaknesses, helping to build their skills and improve overall team effectiveness
- Designed and facilitated training exercises to improve team skills, ensuring that all exercises were tailored to meet specific operational or organizational needs, with an emphasis in pharmacy operations
- Conducted performance assessments based on real-time execution, identifying key areas where improvements were necessary and helping implement corrective measures
- Delivered formal evaluations and reports to leadership, summarizing performance and recommending improvements to training strategies
- Fostered open communication between teams, management, and stakeholders to ensure training goals were clear and expectations were understood
Community Health Specialist
Access Community Health Network
05.2019 - 06.2022
- Company Overview: Chicago, IL
- Engaged patients assigned or referred for community health specialist services in a collaborative and ongoing relationship to facilitate their care
- Assessed patients' strengths and needs and developed intervention plans in collaboration with an interdisciplinary team
- Provided ongoing follow-up with patients and service providers to ensure access to necessary services
- Conducted home visits and performed case management activities in community settings as required by program guidelines
- Collected and documented critical information into Salesforce, increasing identification of areas experiencing spikes of Covid-19
- Chicago, IL
Pharmacy Sergeant
United States Army
05.2014 - 06.2020
- Managed day-to-day operations of a pharmacy, ensuring the accurate dispensing of medication and adherence to healthcare regulations
- Oversaw inventory control, including ordering, tracking, and managing pharmaceutical supplies to prevent shortages and ensure the availability of critical medications
- Supervised and mentored a team of pharmacy technicians and assistants, providing training on medication handling, dispensing protocols, and customer service
- Ensured that all personnel followed proper safety procedures and compliance with pharmacy laws and standards
- Collaborated with healthcare teams to ensure that patients received optimal medication therapy
Medical Assistant
Cook County Hospital
10.2013 - 02.2016
- Supervised and trained junior medical assistants in clinical procedures, administrative tasks, and patient care protocols, ensuring consistency and adherence to healthcare standards
- Coordinated patient care activities, including preparing patients for examinations, assisting in medical procedures, and recording vital signs such as temperature, blood pressure, and heart rate
- Collaborated with physicians, nurses, and other healthcare providers to develop and implement patient care plans, ensuring seamless communication and comprehensive care delivery
Education
Master's - clinical mental health counseling
Walden University
Minneapolis, MNBachelor's - psychology
Roosevelt University
Chicago, ILAssociate - applied science
Robert Morris University
Chicago, ILSkills
- Salesforce
- Microsoft Office Suite
- Report Writing
- Supervising
- Trouble Shooting
- Risk Management
- Problem-solving
- Conflict Resolution
- Policy Writing
- Google Suite
- Empathy
- Data Entry
- MicroSoft Azure
- Microsoft Enterprise
- Outlook
- Research skills
- HIPPA Compliance
- Quick learner
- Team building
- Delegation
- EPIC
- Cerna
- IDX
- Active Listening
- Drug Testing
- Presentation skills
- Calender Management
- Event Planning
- Facilitation techniques
- Patience and tolerance
- Family and patient education
- Problem-solving skills
- Data gathering
- Creativity and innovation
- Training delivery
- Medical terminology knowledge
- Team supervision
- Case management
- Subject matter expertise
- Phlebotomy
- Training method development
- Report preparation
- Crisis management
- Insurance verification
- Motivational techniques
- Client assessment
- Social skill building
- Multicultural counseling
- Public outreach
Timeline
Training Instructor
United States Army
10.2024 - Current
Counseling Intern
Spencer Consulting Firm
06.2023 - 12.2024
Army Defense Travel System Entry Agent
United States Army
11.2022 - 10.2024
Detention Officer
Corecivic
08.2022 - Current
Observer Coach Trainer
United States Army
06.2021 - 07.2022
Community Health Specialist
Access Community Health Network
05.2019 - 06.2022
Pharmacy Sergeant
United States Army
05.2014 - 06.2020
Medical Assistant
Cook County Hospital
10.2013 - 02.2016
Bachelor's - psychology
Roosevelt University
Associate - applied science
Robert Morris University
Master's - clinical mental health counseling
Walden University
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Travis TorrelloTravis Torrello
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Brian, Esteban PriceBrian, Esteban Price
Military Police at Texas Military DepartmentMilitary Police at Texas Military Department