Work Preference
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michelle Sims
Open To Work
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Michelle Sims

Brevard,North Carolina

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Data Entry ClerkReservation AgentCustomer Care RepresentativeReceptionist

Work Type

Part TimeSeasonal WorkVolunteer

Location Preference

On-SiteRemote
Location: Brevard, North Carolina, USBrevard, NCHendersonville, NCAsheville, NC
Open to relocation: No

Important To Me

Work-life balanceFlexible work hoursWork from home option401k matchStock Options / Equity / Profit SharingPersonal development programsCareer advancement

Overview

27
27
years of professional experience

Work History

Full-Time Caregiver and Medical Leave of Absence

01.2017 - Current
  • Took time away from working to act as a full-time caregiver to my elderly parents
  • Assisted with daily tasks such as feeding, bathing, dressing, grooming and administering medications

Harris Teeter
Charlotte, North Carolina
01.2016 - 01.2016
  • Responsible for ensuring transactions were properly dispensed and completed in a timely manner
  • Handled incoming shopping requests
  • Exceptional communication with employees and customers

Vector Fleet Management
Charlotte, North Carolina
01.2014 - 01.2015
  • Responsible for data entry and professional customer service
  • Organized billing and invoice data
  • Notified management and mechanics of issues that came in through calls
  • Developed effective filing systems to accelerate paperwork process
  • Assisted with payroll preparation and entered payroll data into cumulative payroll documents

Nless Business Solutions, LLC
Charlotte, NC
01.2013 - 01.2014
  • Scheduled appointments for support technicians and responsible for data entry
  • Researched client billing questions and resolved billing issues
  • Tracked client maintenance agreements

Mixed Pet Veterinary Hospital
Charlotte, North Carolina
01.2009 - 01.2013
  • Successfully answered multi-line phones and scheduled appointments with Avimark and Cornerstone
  • Greeted patients and visitors, in person and on the phone
  • Maintained patient records by obtaining, scanning and updating personal / financial information

PMMC
Charlotte, North Carolina
01.2000 - 01.2009
  • Handled software help line calls for multiple hospital client accounts
  • Set up import specifications for company’s software products
  • Implemented imports daily through Microsoft Access for hospital client data
  • Analyzed and audited accounts for insurance payment errors for hospitals
  • Converted audit findings into an action plan to recover health insurance underpayments through Microsoft Excel

Education

Associate - Computer Science & Programming

Kings College
Charlotte, NC

Bachelor of Science - Psychology / Education

Appalachian State University
Boone, NC

Skills

Software Development

Data Entry

Veterinary Knowledge

Reservation Scheduling

Payable / Receivable

Medical Insurance Knowledge

Medical Billing & Coding

Accomplishments

    Graduated Summa Cum Laude from Kings College

Timeline

Full-Time Caregiver and Medical Leave of Absence

01.2017 - Current

Harris Teeter
01.2016 - 01.2016

Vector Fleet Management
01.2014 - 01.2015

Nless Business Solutions, LLC
01.2013 - 01.2014

Mixed Pet Veterinary Hospital
01.2009 - 01.2013

PMMC
01.2000 - 01.2009

Associate - Computer Science & Programming

Kings College

Bachelor of Science - Psychology / Education

Appalachian State University

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Michelle Sims