Michelle Sinclair
Temecula,CA
Summary
Dynamic Private Estate & Trust Administrator with a proven track record at a confidential estate, excelling in contract negotiation and relationship building. Achieved significant revenue growth as a Real Estate Broker through innovative marketing strategies and exceptional client engagement. Committed to delivering outstanding results while ensuring compliance and fostering trust with stakeholders.
Overview
8
8
years of professional experience
Work History
Private Estate & Trust Administrator
Private Estate (Confidential)
Temecula, CA
06.2017 - 12.2023
- Served as Power of Attorney and Trustee, overseeing legal, financial, medical, and estate matters
- Managed complex coordination with attorney's,, healthcare providers, financial institutions and healthcare professionals
- Oversaw property and asset management, and major transitions
- Ensured compliance with fiduciary duties, contracts, and legal directives
- Operated with discretion,, accountability, and executive level responsibility
Real Estate Broker
Freelance
01.2016 - 01.2022
- Provided clients with accurate property valuations and advice on market trends.
- Organized and hosted open houses; planned networking events and community outreach initiatives to create visibility and drive interest in available properties.
- Generated new business opportunities by networking, client referrals, and word-of-mouth marketing, consistently expanding client base and increasing revenue.
- Built brand awareness through innovative marketing strategies; organized community events, such as Halloween gatherings, to foster relationships and attract potential buyers and sellers.
- Executed targeted client outreach by offering personalized incentives such as gift cards and promotional materials to build rapport, nurture leads, and convert prospects into long-term clients.
- Managed contract negotiations and facilitated transactions by overseeing processes from initial inquiry to closing, ensuring smooth transactions and client satisfaction at each stage of the real estate process.
Sales Representative
Saks Fifth Avenue
- Exceeded sales goals by consistently achieving 125%+ revenue targets; recognized as a top-performing 'Pay Setter' and among the highest-ranking sales staff in the flagship store.
- Drove new account generation and opened the highest number of store credit accounts, including setting a record for opening 5 accounts in a single day.
- Delivered exceptional customer service by providing personalized consultations and product recommendations.
- Utilized strategic selling techniques by leveraging deep product knowledge and customer preferences to drive repeat business and upsell products, contributing to the store's high performance.
Sales Representative
Clinique
- Consistently exceeded sales targets by cultivating strong customer relationships, building trust through personalized consultations, and delivering tailored product solutions to meet individual customer needs.
- Delivered outstanding customer service by providing compassionate, attentive care in addressing individual concerns, ensuring a positive customer experience, and fostering long-term relationships.
- Educated customers on product benefits and usage by translating complex information into easily understandable solutions.
National Account Executive
IONIX
- Drove new business development by proactively prospecting and conducting direct sales outreach, meeting in person with clients, and establishing connections with key decision-makers.
- Delivered high-impact sales presentations during face-to-face meetings, adapting communication strategies to the audience, and tailoring pitches to meet the unique needs of each potential client.
- Excelled in cold-calling and lead generation.
- Collaborated with a team of sales professionals and coordinated efforts to increase outreach in difficult-to-penetrate areas.
- Provided ongoing support and follow-ups to ensure satisfaction with services.
Account Manager
Nordstrom
- Ranked among the top 2 sales performers in a department of 100+ for exceptional sales performance and customer engagement.
- Opened new store credit accounts, frequently leading the store with record-breaking daily results.
- Drove significant revenue growth by employing strategic sales techniques, offering personalized consultations, and promoting incentives.
Education
Master of Science - Leadership and Organizations Strategic Innovation & Change
University of Denver
Denver, CO01.2019
Bachelor of Arts - Behavioral Science, Nutrition
Metropolitan State University of Denver
Denver, CO01.2014
Skills
- Contract Negotiation
- Competitive Analysis
- Cross-Functional Team Collaboration
- Account Management
- Revenue Growth
- Lead Generation
- Networking & Prospecting
- Presentations
- Customer Retention
- Performance Metrics & KPIs
- Client Education
- Market Research
- Stakeholder Engagement
- Pricing Strategy
- Relationship Building
Timeline
Private Estate & Trust Administrator
Private Estate (Confidential)
06.2017 - 12.2023
Real Estate Broker
Freelance
01.2016 - 01.2022
Sales Representative
Saks Fifth Avenue
Sales Representative
Clinique
National Account Executive
IONIX
Account Manager
Nordstrom
Master of Science - Leadership and Organizations Strategic Innovation & Change
University of Denver
Bachelor of Arts - Behavioral Science, Nutrition
Metropolitan State University of Denver