Michelle Smith

• Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
• Created merchandising plans based on customer buying habits and trends in the industry.
• Developed promotional strategies to increase sales of featured products.
• Organized displays according to company standards and specifications.
• Assisted customers with locating desired items within store locations.
• Maintained a clean and organized work environment at all times.
• Performed regular price checks on select items throughout the store location.
• Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.

• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners
• Identifying priorities, deadlines, and expectations
• Carrying out tasks
• Communicating progress and information
• Determining and recommending ways to address improvement opportunities
• Adapting to and learning from change, difficulties, and feedback.
• Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns

•Sam's Club Pickup is properly staffed.
•Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self service technology

•Assisting members with purchasing decisions; locating merchandise

•Resolving member issues and concerns
•Ensures maintenance of the sales floor and merchandise presentation in accordance with company policies and procedures by properly handling
•Claims and returns

•Zoning the area

•Stocking, arranging and organizing merchandise

•Setting up, cleaning, and organizing product displays

•Signing and pricing merchandise according to company policies and procedures

•Identifying shrink and damages and securing
fragile and high-shrink merchandise
•Oversees the picking and staging of club pick up orders throughout the day and ensuring products are selected and staged according to company
policy and procedures.
•Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers,
and other business partners

•Monitoring progress and results and identifying and addressing improvement opportunities.
•Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices and implementing related action plans.
•coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Stocked shelves with merchandise when needed.
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.