Michelle Snell
Chinook,MT
Summary
Generous Activity Professional with over 6 years of experience working in a group setting while planning and implementing innovative activity programs. First-aid certified, CNA certified and hold a valid driver's license. Creative and compassionate with a deep love for improving the quality of life for residents.
Overview
21
21
years of professional experience
Work History
Activity Manager
Sweet Memorial Nursing Home
Chinook, MT
05.2018 - Current
- Supervised staff in order to ensure that all safety guidelines were followed during activities.
- Organized and conducted monthly staff meetings to discuss upcoming events and activities.
- Developed and implemented a variety of recreational, social, emotional and physical activities for seniors.
- Monitored program evaluation surveys in order to assess the effectiveness of existing activities and events.
- Conducted regular evaluations of existing programs in order to identify areas needing improvement or expansion.
- Collaborated with other departments within the organization on joint projects related to programming initiatives.
- Managed participant registration processes for various programs including collecting fees and completing paperwork.
- Prepared reports summarizing activity progress, outcomes, and expenses for review by senior management team members.
- Provided oversight in the planning and implementation of special events such as festivals, holiday celebrations, and fundraising activities.
- Maintained accurate records of attendance at activities and events in order to track participation levels.
- Planned and published calendar of events for facility.
- Designed and led activities in crafts, music and sports.
- Consulted with staff and other professionals to discuss activities.
CNA
Sweet Memorial Nursing Home
Chinook, MT
09.2018 - 05.2024
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Participated in educational programs designed to improve knowledge of health care practices.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Documented patient care services by charting in designated areas.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Educated patients on self-care techniques that would help them maintain their independence.
- Transported residents within the facility as needed.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Sales Associate
Walmart
Havre, MT
09.2012 - 03.2013
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back.
Casino Manager
Lucky Lil's Casino
Havre, MT
12.2007 - 07.2012
- Created and maintained a budget to ensure the financial stability of the casino.
- Monitored security surveillance systems to detect any suspicious activity within the casino premises.
- Resolved customer complaints in a timely manner while maintaining positive relationships with patrons.
- Prepared reports related to gaming activities such as revenue generated from slots or tables games.
- Maintained accurate records of transactions related to gaming activities such as winnings, losses, payouts.
- Developed and implemented policies and procedures for casino operations.
- Oversaw the development of marketing campaigns to promote events or special offers at the casino.
- Inspected gaming equipment on a regular basis to ensure proper functioning and safety.
- Provided training sessions for new employees on game rules and regulations as well as safety protocols.
- Performed regular audits of cash handling processes within the casino premises.
- Reviewed monthly financial statements including income statements and balance sheets.
- Promoted responsible gambling practices among staff and patrons.
- Supervised cash handling processes for accuracy and accountability.
- Oversaw recruitment, training, and supervision of casino employees.
- Ensured compliance with local, state, and federal laws.
- File monthly reports on casino activities.
- Explained game rules, betting limits, and house policies.
- Analyzed financial data to optimize profitability and efficiency.
- Assessed staffing levels to verify proper shift coverage, staff rotations and breaks.
- Managed daily operations of gaming facilities and staff.
- Established work schedules and station arrangements for daily shifts.
Assistant Manager
Kwik Stop
Harlem, MT
03.2003 - 09.2006
- Created reports on sales trends, inventory levels, and financial data.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
- Communicated regularly with customers to gain insights into their needs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
High School Diploma -
Great Falls High School
Great Falls, MT05-1999
Skills
- Basic Life Support
- Vital signs monitoring
- Compassionate communication
- Maintaining confidentiality
- Care plan implementation
- Quality Assurance
- Transporting patients
- Electronic Charting
- Calm and level-headed under duress
- Volunteer Recruitment
- Activity Organization
- Program Development
- Treatment coordination
- Small group leadership
Timeline
CNA
Sweet Memorial Nursing Home
09.2018 - 05.2024
Activity Manager
Sweet Memorial Nursing Home
05.2018 - Current
Sales Associate
Walmart
09.2012 - 03.2013
Casino Manager
Lucky Lil's Casino
12.2007 - 07.2012
Assistant Manager
Kwik Stop
03.2003 - 09.2006
High School Diploma -
Great Falls High School