Michelle Soto
Lake Worth,FL
Summary
Management professional with strong public relations expertise focused on driving organizational growth through effective communication and operational leadership. Demonstrated success in staff training, budget management, and enhancing program effectiveness, and committed to delivering high-quality services that meet organizational goals.
Overview
28
28
years of professional experience
3
3
Certifications
Work History
Afterschool Site Director
Crystal Lakes Elementary
BB, Fl
08.1998 - Current
- Hired and trained staff to enhance program effectiveness and ensure quality service delivery
- Organized tutorial program for after-school students to improve academic support and engagement
- Maintained balanced budget to support program sustainability and resource allocation
- Implemented quality system
- Marketed the program to the public
- Facilitated conflict resolution sessions to improve team dynamics and communication.
- Oversaw staff meetings to share future goals and current outcomes
- Ensured perfect audits for financials, attendance, and purchasing
Education
Bachelor of Science - Business Administration And Management
Palm Beach State College
Lake Worth08-2022
Associate in Science - Human Services
Palm Beach State College
Lake Worth, Fl06-2018
Associate in Arts -
Palm Beach State College
Lake Worth, Fl06-1998
Skills
- Customer relationship management
- Crisis management
- Operational leadership
- Staff development
- Planning and scheduling
- Audit compliance
- Compliance monitoring
- Inventory procurement
- Student information systems
- Payroll administration
- Excel and PowerPoint
- Canvas and Microsoft Word
- PeopleSoft HR management
- Budgeting strategies
- Effective communication
References
Available upon request
Certification
PCM- Professional Crisis Management
Timeline
Afterschool Site Director
Crystal Lakes Elementary
08.1998 - Current
Bachelor of Science - Business Administration And Management
Palm Beach State College
Associate in Science - Human Services
Palm Beach State College
Associate in Arts -
Palm Beach State College