Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Michelle Speed

Indianapolis,IN

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Laboratory Technician

Milestone Contractors
Indianapolis, IN
08.2012 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Education

Some College (No Degree) - Criminal Justice

ITT Technical Institute - Indianapolis
Indianapolis, IN

Skills

  • Active Listening
  • Quality Assurance
  • Problem Resolution
  • Critical Thinking
  • Organization
  • Customer Service
  • Computer Skills
  • Conflict Resolution
  • Analytical Thinking
  • Basic Math
  • Calm Under Pressure
  • Task Prioritization
  • Organization and Time Management
  • PPE use
  • Multitasking
  • [Area of certification] certified

Certification

  • Certified and Qualified lab technician by the state of Indiana

Languages

English
Professional

Affiliations

  • I enjoy hiking along the white river
  • roller skating
  • family oriented

Timeline

Laboratory Technician

Milestone Contractors
08.2012 - Current

Some College (No Degree) - Criminal Justice

ITT Technical Institute - Indianapolis
Michelle Speed