Michelle Spicer
Phlebotomist
Port Matilda,PA
Summary
Dedicated phlebotomist with extensive experience at Mount Nittany Medical Center, skilled in venipuncture and patient care. Successfully trained junior staff, enhancing team performance and efficiency. Known for compassionate communication and adaptability in diverse patient populations, ensuring a positive experience during blood collection procedures. Committed to maintaining high standards of specimen handling.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Phlebotomist
Mount Nittany Medical Center
01.2016 - 09.2025
- Collected blood samples from patients using various techniques while ensuring comfort and safety.
- Maintained accurate patient records and documentation following established protocols.
- Trained and mentored junior phlebotomists, enhancing team performance and skill levels.
- Implemented new procedures to increase efficiency in sample collection processes.
- Collaborated with laboratory staff to ensure timely processing of specimens.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Environmental Services Housekeeper
Mount Nittany Medical Center
09.2007 - 01.2016
- Ensured cleanliness and sanitation of patient areas, adhering to established safety protocols.
- Operated industrial cleaning equipment, maintaining operational efficiency and minimizing downtime.
- Trained new staff on effective cleaning techniques and safety standards, enhancing team performance.
- Implemented inventory management procedures for cleaning supplies, optimizing resource allocation.
- Conducted routine inspections to uphold hygiene standards, identifying areas for improvement.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
Education
High School Diploma -
Penns Valley Area High School
Spring Mills, PA06-2003
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Patient support
- Blood culture collection
- Capillary puncture
- Data entry
- Pediatric phlebotomy
Certification
- Certified Phlebotomist, Mount Nittany Medical Center - 2016 to 2025
Languages
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Phlebotomist
Mount Nittany Medical Center
01.2016 - 09.2025
Environmental Services Housekeeper
Mount Nittany Medical Center
09.2007 - 01.2016
High School Diploma -
Penns Valley Area High School
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