Michelle Sposato

• Utilized Quick Exchange to exchange or reissue ticketing entries to avoid debit memos arising from incorrect ticketing
• Managed complex international and domestic travel arrangements, ensuring smooth and seamless experiences for business travelers on DOE account Boston Consulting Group.
• Confirm preferred carriers and hotels to effectively meet needs of diverse business clients.
• Booked tickets for air, rail, and ground transportation for VIP desk in both US and Canada
• Tasked on special projects

Dedicated to the AON account backing up POD which included Salesforce , Johnson and Johnson, Cisco as well as several other smaller companies.

Confirmed air , rail and train travel for VIPs and General reservations.

Worked on the International travel desk supporting government contractors on the L3 Communications account.

Specialized in Middle East travel.

Managed complex international and domestic travel for a DOE account.

Assisted with training

Lead agent of the Loral desk

Pacesetter 2008 , 2009 , 2015

I started on American Express on the dedicated IBM team. I worked my way to the back up of the officers desk,

I was in charge of the ticketing department and getting paper ticket deliveries out on time to various IBM locations.

I worked on an investment bank onsite in NYC , Dresdner for several years. DOE

Prior to that I worked on Texaco onsite , Gen Re and Chemical Bank.

I was in charge of the Topaz audit.

Pacesetter 1993 , 1997