Michelle Spradlin

Summarizing me and what I am about is simple... I'm a Talented Franchise Restaurant Owner, Operator & Restorer.

I have over 26 yrs of business Management. Extensively in Restaurant Operations. From the bottom to top. A to Z. Restaurant Operations and Management is who I am not what I do. Multi Certified with over two decades of Experience, Training Education & my interpersonal skills. I've Consistently achieved success throughout my career in Franchise Restaurant Operations Rescues and Management of them. My experience extends to Hospitality, Public Relations Customer Satisfaction Marketing, Catering Events and other services. I'm a Developer of people. Especially others in the Restaurant industry. Leader by nature and failure is never an option. Strategic Thinker. Quick Learner.

Problem Resolution skills. Self accountable & motivated. Creative & innovative in new business concepts & ideology of tool to succeed and sustain.

I've successfully restored and turned around multiple failing Restaurant Franchises. Started my own LLC's Restaurant TurnAround as a result of saving multi Franchise owners from closure. I've astonished

many with my methods & abilities to successfully turn around failing Restaurants.

Generated astonishing new heights in revenue.

e and conquered any obstacles presented. Thrive on challenges and organized Chaos lol. I'm known to be (Firm but Fair) A Leader by nature.. I simply Lead my life an work by Example, Determination, Passion and Pride. Delegating and Accountability is my forta. I am dedicated to commitments. I Represent with the highest of integrity. Committed to holding a high standard & identifying while leveraging opportunities for growth & retention of people and revenue in every position throughout my career. Achieved a degree in management. Hold multiple Certification in Food, Beverage, Food Safety & Sanitation Management! Marketing, Instructing, Leadership & Development. I have impeccable interpersonal skills, well spoken and easily approachable. I have a firm grasp on what excellence should be. Challenge others to exceed expectations. I hold myself and others accountable. I have impeccable ability at multitasking, problem resolution quickly and effectively. I possess the ability to think fast under pressure and exercise fantastic judgment. I'm an Enthusiastic individual with superior skills in working in both in a team-based atmosphere or independently. Development of others is a passion of mine. Meeting requirements, deadlines and goals are among my many strengths and capabilities. I believe in Bringing strong work ethic, values and excellent atmosphere where ever it is. I possess spectacular organizational skills. Multi unit Operations Specialist if you will. Talented in event planning & Cordinating, PR, Marketing Sales Growth, implementation of ideas to create new revenue. Modern & statistic with ideas to keep people profiting and motivated. Excellent in seeking quality staff while retaining the ones beneficial to success. I come with a proven history of fostering rapid success in every position I've held over my 26 yr career. I meet all objective Goals and expectations. Food Safety & sanitation is Public record and I have held no less than 100% at every single place as the head of Operations. Very Acclimated with all state & federal laws & regulations within the food & beverage industry & work force.

• Achieved Result through developing quality management with accuracy and efficiency.
• Achieved Result through effectively overseeing operations fundamental basics.
• Resolved diminished public relation issues. Successful in building Customer & Employee retention which led to success
• Supervised operations of multi Unit Franchise location & team of 50+ staff members. *Nominated 2018 Customer Satisfaction Award

• Area of certification Training - Timeframe