Michelle St Cyr
Stamford,CT
Summary
Talented and compassionate massage therapist with a sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies. Three years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Server/Waitress
Le Pain Quotidian
11.2017 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
Licensed Massage Therapist
Norwalk Integrated Medical Centers
05.2020 - 05.2022
- Provided safe, effective and appropriate massage therapy techniques during customer appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
Barista
Sweet Peas Baking Co.
06.2014 - 07.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Developed and demonstrated skillful and creative latte art to engage customers.
- Set and achieved goals for professional development and advancement.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
Massage Therapy Program - Massage Therapy
Connecticut Center For Massage Therapy - Westport
Westport, CT07.2018
N/A - Human Resources Development
Norwalk Community College
Norwalk, CT01.2016
Skills
- Detail-Oriented
- Guest Inquiries
- Natural Leadership
- Point-of-Sale (POS) Software
- Taking Reservations
- Waiting Tables
- High-Energy and Stamina
- Customer Service and Rapport
Timeline
Licensed Massage Therapist
Norwalk Integrated Medical Centers
05.2020 - 05.2022
Server/Waitress
Le Pain Quotidian
11.2017 - Current
Barista
Sweet Peas Baking Co.
06.2014 - 07.2017
Massage Therapy Program - Massage Therapy
Connecticut Center For Massage Therapy - Westport
N/A - Human Resources Development
Norwalk Community College
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