Gabrielle Wojciechowski
Buffalo,NY
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at Autumn view. Adept at multitasking and fostering positive guest relations and comfort while maintaining a clean and organized environment. Skilled in effective communication and detail orientation which promotes swift problem-solving, and efficient care, ensuring resolutions to customer concerns and enhancing overall experiences.
Overview
9
9
years of professional experience
Work History
Server/waitress
Pearl Street Grill & Brewery
04.2023 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls with clear and quick communication in a high energy environment
- Communicated with physicians, nurses, and other caregivers to exchange information about the conditions of patients, treatment plans and activities to appropriately respond to symptoms and behavior. •
Server/waitress
Olive Garden
07.2021 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Certified Nurse’s Assistant
Autumn View Health Care Facility
07.2016 - 07.2021
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls with clear and quick communication in a high energy environment
- Communicated with physicians, nurses, and other caregivers to exchange information about the conditions of patients, treatment plans and activities to appropriately respond to symptoms and behavior. •
Education
Regents Diploma -
Frontier Central High School
4432 Bayview Road, Hamburg NY, 1407506.2015
Skills
- Strong and passionate work ethic
- Pleasantly calm communication skills
- Professional appearance
- Adaptability
- Highly detail oriented and observant
- Providing a clean and organized atmosphere for guests and team members
- Efficient listening that allows clear and confident answers to questions for fast problem solving
Timeline
Server/waitress
Pearl Street Grill & Brewery
04.2023 - Current
Server/waitress
Olive Garden
07.2021 - 04.2023
Certified Nurse’s Assistant
Autumn View Health Care Facility
07.2016 - 07.2021
Regents Diploma -
Frontier Central High School
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