Michelle Stewart
Troutman,NC
Summary
Academic integrity and student services leader with experience guiding evaluations, onboarding new team members, and improving department procedures. Known for presenting to cross-functional groups, coordinating with leadership, and keeping time-sensitive cases moving while supporting student outcomes and operational efficiency.
Overview
21
21
years of professional experience
Work History
Senior Academic Integrity Evaluator, Academic Integrity
Western Governors University
11.2018 - Current
- Practice professional judgment and problem solving in regular, daily academic integrity evaluations
- Contributed to development of training documents for the department, including online checks for understanding
- Evaluate student work for authenticity and integrity, ensuring speedy turn-around times for students
- Coordinated information with sub-team regarding students near graduation or in fast-tracking status with academic integrity concerns
- Work with outside departments, through the creation and communication of presentations, to communicate the processes of the Academic Integrity team
- Work with senior leadership members to create emblem for an international organization WGU helped found
- Maintain work queues, including expedited and time-sensitive full student degree plan investigations
- Onboard new team members and ensure appropriate and proper training and follow-up is completed
- Supported creation, maintenance, and updating of processes and procedures for team-wide implementation
- Create, implement, and present team calibration events and results
- Organized and led team meetings to enhance collaboration
- Present in Evaluation Operations wide meetings
- Participate and present in Evaluation Operations News team
- Present and participate in Student Conduct Board Meetings, including preparation of necessary documentation and answering investigation questions for students and Conduct Board Members
- Made quick, informed decisions during critical situations
- Handled and safeguarded confidential matters consistently
- Engaged with outside teams for effective presentation development
- Promoted from Associate Advisor to Advisor to Senior Advisor
- Completed UPENN Resilience Training
- Completed WGU ICX Program
- Completed WGU Emerging Leader Program
- WGU PROSCI Change Management Certified/Change Practitioner
Assistant Director of Housing/Interim Director of Housing
Collegiate Housing Services
06.2010 - 10.2018
- Foster and maintain relationships with the host school, partner communities, and outside vendors
- Foster and maintain open modes of communication with all stakeholders
- Coordinated program-wide events to enhance community engagement and support student needs
- Collected and reconciled data from multiple sources to generate accurate monthly reports for stakeholders
- Organize multiple-county eviction processes to ensure accurate scheduling and completion, including presenting in court and completing appropriate documents and legal research
- Design, create, prepare, and present advertising materials
- Manage highly confidential matters in accordance with applicable privacy laws
- Communicate and resolve educational disciplinary issues with students, guarantors, supervisors, and program partners
- Practice and implement conflict resolution on a student-by-student and situation-by-situation basis
- Communicate monthly with residents and other stakeholders through a monthly newsletter
- Supervise and coordinate employment and training of Resident Assistants
- Assumed director responsibilities to ensure smooth operations during absences
- Work independently via satellite office, communicating daily through email and phone
- Provide training, staff support, and internal public relations support at various campuses nationwide via travel or emails/calls
- Manage and assist with creation of various databases through Microsoft programs
- Coordinate regular move-in events occurring every three weeks, including maintaining slide show, presenting information, and meeting individually with students and their families
- Maintained full housing occupancy by consolidating multiple apartment communities for over 300 students
- Proactively reach out to potential housing students via phone and text
- Provide student life training on a national level
- Above and Beyond Award. March 2012
Assistant Director of Housing and Coordinator of Student Activities
Three Rivers Community College
08.2005 - 06.2010
- Planned and coordinated school-wide, community-wide, and housing-specific events to enhance student engagement
- Planned and executed annual budgets, doubling student life budget availability
- Supervise and coordinate employment and training of Resident Assistants
- Plan and execute housing arrangements and placements for 200 students on a semester to semester basis
- Create and maintain campus-wide communications, specifically applying to school/community-wide events and housing needs
- Create and maintain social media avenues for communication and advertisement, broadening accessibility for students, their families, and the community
- Created, maintained, and distributed regular newsletters to improve communication across student housing and activities
- Communicate and resolve educational disciplinary issues with students, parents, school, and local law enforcement
- Practice and implement conflict resolution on a student-by-student and situation-by-situation basis
- Provided guidance to student senate to enhance student engagement
- Supported the director and performed acting director duties.
- Serve on various institutional committees, including as associate chair
- Create multiple forms for use across student housing
Education
Bachelor of Science - Government in Legal Studies
Evangal University
Springfield12-2004
Bachelor of Science - Social Science in United States History
Evangel University
Springfield12-2004
Skills
- Crisis management
- Problem solving
- Budget planning and implementation
- Program development
- Deadline project management
- Stakeholder engagement
- Database management
- Microsoft proficiency
- Presentation design
- Organizational planning
- Communication management
- Customer service
- Conflict resolution
- Public relations
- Written composition
- Content creation
- Independent operations
- Communication skills
VOLUNTEER WORK
Coordinate weekly media with speakers and leaders, Serve on planning and leadership committees to communicate and execute planned activities, Work in children's programming – assisting in creating scheduling and activities, Photography, Create and maintain social media presence for race team, Manage and coordinate race day schedules, Schedule media interviews, Complete media interview screening and preparation, Assist with and organize apparel design and order/delivery coordination, Coach multi-age youth athletic teams
Timeline
Senior Academic Integrity Evaluator, Academic Integrity
Western Governors University
11.2018 - Current
Assistant Director of Housing/Interim Director of Housing
Collegiate Housing Services
06.2010 - 10.2018
Assistant Director of Housing and Coordinator of Student Activities
Three Rivers Community College
08.2005 - 06.2010
Bachelor of Science - Government in Legal Studies
Evangal University
Bachelor of Science - Social Science in United States History
Evangel University