Michelle sumlin
The Bronx,NY
Summary
Compassionate professional with over 16 years of experience in foster care. Known for developing individualized care plans and facilitating communication among children, families, and social workers. A strong mentor, dedicated to guiding new caregivers in best practices.
Overview
18
18
years of professional experience
Work History
Foster Care Provider
Catholic Guardian Services
Manhattan, NY
01.2010 - Current
- Provided comprehensive care and support for children in foster placement, ensuring safety and emotional well-being.
- Developed individualized care plans tailored to each child's unique needs and circumstances.
- Facilitated communication between children, biological families, and social workers to promote positive relationships.
- Mentored new foster caregivers on best practices for child development and behavior management strategies.
Sales Associate
Macy's
Manhattan, NY
06.2012 - 10.2015
- Delivered exceptional customer service, ensuring positive shopping experiences and fostering repeat business.
- Maintained accurate inventory records, utilizing point-of-sale systems for efficient stock management.
- Assisted in visual merchandising, enhancing product displays to attract customer engagement and drive sales.
- Trained new sales associates on company policies and operational procedures to ensure consistent performance standards.
- Collaborated with team members to achieve daily sales goals, promoting a cohesive work environment focused on success.
- Analyzed customer feedback to identify trends, implementing strategies that improved service delivery and product offerings.
- Mentored junior staff, providing guidance on best practices for customer interactions and upselling techniques.
Health Care Assistant
Progressive
Manhattan, NY
03.2009 - 08.2010
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Trained new staff on best practices for patient handling and safety protocols.
- Facilitated communication between patients, families, and healthcare providers to ensure continuity of care.
- Maintained accurate patient records in compliance with health regulations and standards.
Food Service Worker
Yankee Stadium
The Bronx, NY
09.2007 - 06.2009
- Operated food service equipment to prepare and serve meals efficiently.
- Assisted customers with order selection and provided excellent service.
- Maintained cleanliness and sanitation standards in food preparation areas.
- Collaborated with team members to ensure timely service during events.
Education
High School Diploma -
Theodore Roosevelt High School
500 East Fordham Rd06-1987
Skills
- Nutrition planning
- Self-care awareness
- Life skills teaching
- Positive reinforcement
- Child development
- Activity planning
Timeline
Sales Associate
Macy's
06.2012 - 10.2015
Foster Care Provider
Catholic Guardian Services
01.2010 - Current
Health Care Assistant
Progressive
03.2009 - 08.2010
Food Service Worker
Yankee Stadium
09.2007 - 06.2009
High School Diploma -
Theodore Roosevelt High School