Michelle Taboada
Santa Maria,CA
Summary
Bilingual child caregiver skilled in creating safe environments and enhancing communication pathways. Strong background in active listening and teamwork.
Overview
14
14
years of professional experience
Work History
Child Caregiver
Children's Resource & Referral of Santa Barbara County
Santa Maria, CA
06.2025 - Current
- Supervise daily activities for child
- Create a safe and secure environment for child so child feels physically and emotionally safe.
- Work together with parents to address children's needs and enhance communication pathways.
- Monitored children's behavior, make sure child attends school on a daily basis.
Navigation Center Representative
Community Health Centers of the Central Coast
Santa Maria, CA
04.2015 - 09.2022
- As a call center representative I was in charge of navigating through incoming calls as fast and efficient as possible.
- Would need to screen call in order to decide what kind of appointment was needed and what the urgency was.
- Worked from a health insurance list and contacted patients to schedule appointments for routine check ups.
- Transferred calls to clinics and sent messages to clinical staff when needed.
- Developed strong communication skills and active listening to maintain patient satisfaction.
Eligibility Worker
Department of Social Services
Santa Maria, CA
03.2012 - 04.2013
- Processed eligibility applications ensuring compliance with state and federal regulations.
- Conducted interviews to gather client information to determine eligibility for public assistance.
- Maintained accurate case records in electronic systems in order to close cases when needed.
Education
High School Diploma -
Santa Maria High School
Santa Maria06-2002
Skills
- Fluent in both english and spanish
- Great communications skills and active listening
- Good observer
- Ability to work independently as well as in a team
Timeline
Child Caregiver
Children's Resource & Referral of Santa Barbara County
06.2025 - Current
Navigation Center Representative
Community Health Centers of the Central Coast
04.2015 - 09.2022
Eligibility Worker
Department of Social Services
03.2012 - 04.2013
High School Diploma -
Santa Maria High School