Michelle Tarifeno
Amazon
Miami,FL
2
Languages
21
years of professional experience
Results-oriented Loss Prevention Professional specializing in physical security, investigative techniques, and risk mitigation. Expertise in reducing shrinkage and enhancing security protocols while leading teams to achieve measurable results. Proficient in data analysis and strategic planning, fostering collaborative partnerships that drive operational efficiency and profitability.
Work History
Security & Loss Prevention Expert
5 Years 7 Months- Analyzed data, conducted audits, and identified trends to develop actionable risk mitigation plans for the home site and two additional Amazon locations.
- Trained and supported team to achieve highest ALA goal in region, resulting in recovery of over 1.1 million dollars within first 8 months.
- Collaborated with internal stakeholders to evaluate and enhance security services, processes, and initiatives.
- Trained all of the Florida region on theft investigation and managed several training pilots to support the success of driving down concession losses within the Florida market.
- Collaborated with internal stakeholders to assess and improve security services and processes, enhancing overall effectiveness of initiatives.
- Managed training pilots to reduce concession losses in the Florida market.
- Maintained strict confidentiality regarding security and personnel matters.
Loss Prevention Specialist
1 Year 2 Months- Successfully closed 55 theft cases year-to-date, totaling approximately $85K, with 33 cases resulting in off-boardings for a total of $42K.
- Prepared detailed reports on workplace violence, theft, fraud, critical incidents, and process improvements to inform risk management strategies.
- Audited physical security infrastructure, ensuring the functionality of intrusion detection, access control, and camera systems.
- Advised site leadership on security and crisis management as department subject matter expert, guiding strategic decisions to mitigate risks.
- Served as the department's subject matter expert for security and crisis management, advising site leadership on key issues and strategies.
- Collaborated with internal stakeholders to evaluate and enhance security services, processes, and initiatives.
- Collaborated with internal stakeholders to assess and improve security services, processes, and initiatives, enhancing overall safety and compliance.
- Maintained strict confidentiality regarding security and personnel matters.
- Achieved significant engagement success, contributing to a 4.72% improvement in Q1 LP Survey metrics.
On the Road Shift Assistant
4 Months- Ensured compliance of routes and delivery associates with daily load out work standards to maintain operational efficiency.
- Tracked area performance via reporting and metrics for progression throughout the day for DA performance and delivery goals.
- Followed DA on road performance throughout the day to adhere to all customer on time customer deliveries.
- Assisted delivery associates in returning undelivered packages to station for re-delivery, ensuring timely processing for subsequent delivery attempts.
- Followed through with customer escalation along with Delivery service Dispatcher to provide best customer experience for re-attempts.
- Coordinated with delivery service dispatcher on customer escalations to enhance customer experience during re-attempts.
- Monitored the yard for safety hazards during delivery partner operations.
Loss Prevention Manager
6 Years 9 Months- Executed prompt detection and initiation of internal and external investigations.
- Assisted in managing in-store shortage program by facilitating meetings focused on reducing shortages for store executives. Supported development of actionable plans to address inventory shortages and monitored adherence to deadlines.
- Fostered team motivation and productivity among 12 members through the establishment of routines centered on operational excellence and pride.
Transportation Security Screener
2 Years 9 Months- Implemented rigorous screening procedures for passengers and baggage, reinforcing compliance with established security standards.
- Facilitated collaboration with law enforcement agencies to strengthen security strategies and ensure timely incident resolution.
- Evaluated performance of screening equipment to ensure effective identification of security risks.
- Facilitated training and mentorship for new screeners on protocol procedures and screening technology utilization.
Education
Diploma
Interview & Interrogation
Skills
Risk assessment
Analytical thinking
Detail oriented
Customer service
Multitasking Abilities
Teamwork and collaboration
Excellent Communication
Flexible and adaptable
Critical thinking
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Attention to detail
LANGUAGES
English Fluent
Spanish Fluent
Timeline
Security & Loss Prevention Expert
Amazon
01.2021 - CurrentRead More
Loss Prevention Specialist
Amazon
11.2019 - 01.2021Read More
On the Road Shift Assistant
Amazon
07.2019 - 11.2019Read More
Loss Prevention Manager
Macys
10.2012 - 07.2019Read More
Transportation Security Screener
Department of Homeland Security
01.2006 - 10.2008Read More
Miami Sunset Senior High
Diploma
Read More
Wicklander-Zulawsk
Interview & Interrogation
Read More