Michelle Taylor
Revenue Cycle specialist
Charlotte,NC
Summary
Adept Revenue Cycle Team Lead with a proven track record at Podiatry Practice, enhancing revenue by 35% and reducing AR days from 60 to 45. Specializes in trend tracking and performance monitoring, leveraging attention to detail and coding expertise to drive improvements and exceed key performance indicators. Demonstrates exceptional leadership and problem-solving skills, ensuring high-quality standards and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Revenue Cycle Team Lead
Podiatry Practice
Charlotte, NC
10.2019 - Current
- Verify insurance coverage and eligibility for Podiatry
- services.
- Enter insurance details and maintain accuracy of billing codes within the EHR system.
- Submit electronic claims, complete ERA upload/downloads, and resolve claim issues
- Review and appeal denied claims, resolving discrepancies efficiently.
- Post payment, process monthly client payment plans, resolve take-backs.
- Generate aging and accounts receivable (A/R) reports for staff.
- Stay informed about changes in insurance regulations and billing guidelines.
- Assist with credentialing and revenue cycle management.
- Build reporting documentation and assess for revenue opportunity
Practice Supervisor
Atlanta Surgery Center
06.2012 - 05.2019
- Administered day-to-day functions within the Billing Department, such as medical coding, charge, entry, payment posting and reimbursement management
- Checked and evaluated patients encounters to confirm diagnose coding as well as reconciled current procedural terminology (CPT) coding in contrast to services rendered
- Career Highlight: Played a pivotal role in improving revenue by 35% within the first three months of employment as well as reducing AR from 60 days to 45 days.
- Managed daily operations of the billing department, ensuring timely submission of claims and accurate data entry.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Participated in revenue cycle processes, working to maximize profitability and increase revenue.
Education
Bachelor of Science -
University of Illinois At Urbana-Champaign
Champaign, ILSkills
- Trend tracking
- Performance monitoring
- Work assignment delegation
- Deadline management
- Attention to detail
- Key performance indicators
Timeline
Revenue Cycle Team Lead
Podiatry Practice
10.2019 - Current
Practice Supervisor
Atlanta Surgery Center
06.2012 - 05.2019
Bachelor of Science -
University of Illinois At Urbana-Champaign
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