MICHELLE TEJEDA
Alexandria,VA
Summary
Bilingual Insurance Producer with 19 years of experience, adept at building and growing client portfolios, including expanding a book of business to over 2,000 clients within two years. Fluent in English and Spanish, with expertise in serving diverse clientele, including middle-market and high-net-worth individuals. Skilled in generating organic leads through customer referrals, consistently exceeding sales targets. Proven leader with a strong background in team development and fostering high-performance environments. Detail-oriented with a commitment to maintaining accuracy and minimizing errors, while offering tailored solutions that mitigate risk and ensure client satisfaction.
Overview
13
13
years of professional experience
Work History
Producer
Hub International
07.2020 - Current
- Skilled in managing complex portfolios and consolidating investment properties for high-net-worth individuals
- Boosted revenue by quickly identifying client needs and delivering effective solutions, fostering long-term relationships and client satisfaction
- Specialized in prospecting and building a robust pipeline, creating a steady stream of customer referrals and long-term business opportunities.
- Achieved a 15%-20% year-over-year increase in revenue through strategic client management and business development
- Maintained precise and thorough client interaction notes to ensure compliance and prevent potential claims, safeguarding the agency’s reputation
Insurance Office Manager
State Farm
02.2012 - 07.2020
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Consistently achieved sales of 100+ policies per month, demonstrating strong sales skills, market knowledge, and client trust
- Cultivated a positive and motivating work environment, inspiring team members to reach their highest potential and achieve exceptional productivity
- Addressed employee concerns with discretion and professionalism, utilizing strong leadership to implement solutions that fostered a positive and satisfied workforce.
- Expertly cultivated strong client relationships, driving high retention rates, generating ongoing referrals, and securing high-premium policies
Education
High School Diploma -
Washington-Lee
Arlington, Va2006
Skills
- Time management
- Securing new clients
- Generate high-quality leads
- Calm under pressure
- Active listening
- Negotiation
- Passion for customer satisfaction
- Real Estate & Market Knowledge
Timeline
Producer
Hub International
07.2020 - Current
Insurance Office Manager
State Farm
02.2012 - 07.2020
High School Diploma -
Washington-Lee
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