Overview
Work History
Education
Skills
Timeline
Generic

Michelle Tjia

Queens,NY

Overview

7
7
years of professional experience

Work History

Analyst

Globallogic
01.2023 - Current
  • Deliver timely different project's data at the highest possible quality standard.
  • Quickly learn new project requirements and deliver to desired productivity, accuracy levels.
  • Optimize existing processes, and provide ongoing feedback on tools and processes.
  • Interpret customer feedback, monitor satisfaction and help drive programs to improve numbers.
  • Generate project analysis reports on timely and need basis

Administrative Assistant

Infinity Laser Spa
02.2019 - 01.2022
  • Responsible for selling the brands' services & managing invoices.
  • Handling incoming and outgoing communication, such as managing emails, and answering phone calls.
  • Assisting with tasks related to HR, such as managing job site postings, and onboarding new employees.
  • Maintaining schedules, arrange appointments, coordinate meetings, and manage calendars for both individuals and teams.
  • Organizing company events, workshops, or seminars, including logistical arrangements and coordination

Community Leader

Streetbees
01.2018 - 10.2018
  • Acting as the main point of contact in the USA for the Streetbees user community.
  • Actively growing the Street bees creating and managing a user acquisition strategy.
  • Providing project management support and delivery to London HQ teams. Our community shares insights from all six continents every single day - covering everything from local habits to global issues.

Education

Human Resources -

Franklin University

Skills

  • Customer Relations
  • Scheduling
  • Data Entry
  • Billing
  • Microsoft Word
  • Microsoft Excel
  • Social media management
  • Research & Data Collection
  • Project Manager
  • Digital Marketing
  • Analysis

Timeline

Analyst

Globallogic
01.2023 - Current

Administrative Assistant

Infinity Laser Spa
02.2019 - 01.2022

Community Leader

Streetbees
01.2018 - 10.2018

Human Resources -

Franklin University

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Michelle Tjia