Michelle Tobias
Merrillville,IN
Summary
Experienced Trade Coordinator with a demonstrated history of working in the logistics and supply chain industry. Skilled in Negotiation, Import, Export Operations Management, Freight, Customs Clearance, Freight Forwarding, Microsoft Word, and working effectively with cross-functional teams. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Trade Coordinator
Nippon Paint Automotive Americas, INC.
2020.10 - Current
- Responsible for keeping company's activities within guidelines, regulations and ethical expectations of transportation and logistics services
- Coordinating with foreign agent partners and transportation providers to ensure proper movements of shipments
- Responding to sales inquiries (quoting domestic shipments, tracking, and tracing update
- Negotiate rates with truckers
- Responsible for responding to all Trade enquiries
- Liaise with various departments within organization, together with customers, maintaining highest levels of customer service and communication
- Arrange container deliveries
- Responsible for annual CTPAT certification
- Coordinate compliant movement of goods, following all company standards and legal regulations for international trade
- Duties include monitoring business operations and reporting infractions, reviewing company policies for possible risks and liabilities.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations
- Prepared and submitted reports on import and export activity to management
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service
- Investigated discrepancies in shipping documents and resolved issues with vendors
- Managed import and export of hazardous materials in compliance with applicable laws and regulations
- Developed strategies to reduce overall shipping costs while maintaining high-quality service
- Developed and maintained relationships with customs brokers, freight forwarders and customers
- Prepared and processed import and export documentation according to customs regulations, laws or procedures
- Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment
- Tracked shipments processing through customs and other agencies and obtained clearances
- Utilized logistics software to manage, monitor and track shipments from origin to destination
- Negotiated freight rates with carriers for international transportation of goods
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods
- Assisted with problem resolution and dispute management relating to import and export activities
- Processed customs declarations and maintained records of customs documents
Key Accounts Ocean Import / Export Specialist
Dachser USA
2018.07 - 2020.10
- Coordinate all aspects of client's cargo from origin to final destination
- Maintain intimate knowledge of client's transportation needs
- Coordinate services with approved domestic and overseas vendors and agents
- Identify and resolve all transportation related issues in timely manner
- Advocate on clients behalf when necessary
- Maintained close relationship with customer's sales representative and report issues when necessary
- Collect, review and file transportation related paperwork in timely manner
- Verify actual freight rates via contracts
- Sold rates and address any discrepancies with carriers, negotiate rates
- Arrange check payments to vendors, assist with collection efforts, and accurately invoice customers in timely manner
- Follow up on deliveries with truckers and update transit reports accordingly
- Billing
Ocean Import Specialist
OL USA
2015.08 - 2018.07
- Coordinate all aspects of client's cargo from origin to final destination
- Maintain intimate knowledge of client's transportation needs
- Coordinate services with approved domestic and overseas vendors and agents
- Create and modify, as needed, transit reports
- Identify and resolve all transportation related issues in timely manner
- Advocate on clients behalf when necessary
- Maintained close relationship with customer's sales representative and report issues when necessary
- Collect, review and file transportation related paperwork in timely manner
- Verify actual freight rates via contracts vs
- Sold rates and address any discrepancies with carriers, negotiate rates
- Arrange check payments to vendors, assist with collection efforts, and accurately invoice customers in timely manner
- Follow up on deliveries with truckers and update transit reports accordingly
- Monitor container movements until empties are returned in allotted free time window
- Billing
Import Transportation Supervisor
DACHSER USA
2013.09 - 2015.08
- Supervisor of Air and Ocean Import Teams
- Cultivate and uphold corporate policies and standards that support compliance and efficiency in all shipments
- Responsible for internal audits per company and customer requirements
- Responsible for various monthly reports
- Trend Forecasting
- Work with all departments (sales, accounting, procurement) to ensure Customer's satisfaction is met and maintained
- Provide quotes for all shipment to overseas agents and customers
- Maintained close relationship with trucking companies to arrange domestic LTL and FCL deliveries
- Planned and implemented customer's shipments from initial booking to final delivery
- Create and maintain transit reports per customer requirements
- Maintain PO management per customer requirements
- Provide daily guidance and expertise across company for logistical activities to ensure overall accuracy.
Ocean & Air Import / Export Freight Forwarder / Customs Entry Writer
WLG USA, LLC / TIGERS GLOBAL LOGISTICS
2009.11 - 2013.09
- Coordinate all aspects of client's cargo from origin to final destination
- Maintain intimate knowledge of client's transportation needs
- Coordinate services with approved domestic and overseas vendors and agents
- Create and modify, as needed, transit reports
- Identify and resolve all transportation related issues in timely manner
- Advocate on clients behalf when necessary
- Maintained close relationship with customer's sales representative and report issues to management and sales staff when necessary
- Collect, review and file transportation related paperwork in timely manner
- Verify actual freight rates vs
- Sold rates and address any discrepancies with sales staff and rating department, negotiate rates
- Arrange check payments to vendors, assist with collection efforts, and accurately invoice customers in timely manner
- Customs Entry Writer
- Follow up on deliveries with truckers and update transit reports accordingly
- Ocean Export duties: Large amount of customer contact / customer service for global accounts in North America and overseas
- Negotiate rates with various carriers both trucking and steamship lines
- Arrange positioning and loading of containers
- Make steamship line bookings; create export documentation, and billing.
Education
No Degree - Criminal Justice
Moraine Valley Community College
Palos, IL01.1986
High School Diploma -
John F. Kennedy High School
Chicago, IL06.1984
Skills
- Tariff Coding System
- Reporting Abilities
- Import Management
- Shipment Scheduling
- Document Preparation
- Customer Assistance
- Documentation Skills
- Payment Calculation
- Data Entry
- Product Classification
- Customer Support
- Shipment Management
- Transportation Coordination
- Problem-Solving
- Recordkeeping
- Dependable and Responsible
Certification
D.O.T., IATA AND IMDG HAZ MAT CERTIFICATIONS
Timeline
Trade Coordinator
Nippon Paint Automotive Americas, INC.
2020.10 - Current
Key Accounts Ocean Import / Export Specialist
Dachser USA
2018.07 - 2020.10
Ocean Import Specialist
OL USA
2015.08 - 2018.07
Import Transportation Supervisor
DACHSER USA
2013.09 - 2015.08
Ocean & Air Import / Export Freight Forwarder / Customs Entry Writer
WLG USA, LLC / TIGERS GLOBAL LOGISTICS
2009.11 - 2013.09
No Degree - Criminal Justice
Moraine Valley Community College
High School Diploma -
John F. Kennedy High School
D.O.T., IATA AND IMDG HAZ MAT CERTIFICATIONS
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