Michelle Toledo
Roy,UT
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros Coffee
Clinton, UT
- Current
- As a Dutch bros broista, my role involves crafting coffee and other beverages with focus on high-quality customer service and creating a positive experience for every customer.
Assistant Manager
Cafe Zupas
Layton, UT
08.2021 - 10.2024
- After about two years as working as a shift lead I got the opportunity to move up as a manager.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Shift Leader
Cafe Zupas
Layton, UT
02.2019 - 06.2024
- Started off as a line server and with hard work and determination I became a shift lead
- This job helped me with my communication skills
- It also helped me improve on my customer service.
Cashier/Cook
Carl's Jr. / Green Burrito
Syracuse, UT
11.2017 - 07.2018
- Started off as a cook then a few months later I was offered a position as a shift leader.
- Greeted customers entering store and responded promptly to customer needs.
Education
High school -
Syracuse High School
Syracuse, UT07.2018
Skills
- Fast Food
- Shift Management
- Bilingual (Spanish)
- Customer service
- Cash register
- Cooking
- Microsoft Office
- English
- Computer skills
- Communication skills
- Restaurant experience
- Kitchen experience
- Friendly and outgoing
Certification
Food Handler
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Cafe Zupas
08.2021 - 10.2024
Shift Leader
Cafe Zupas
02.2019 - 06.2024
Cashier/Cook
Carl's Jr. / Green Burrito
11.2017 - 07.2018
Barista
Dutch Bros Coffee
- Current
High school -
Syracuse High School