Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Tollett

Uvalde,TX

Summary

Dedicated professional successful in long-term behavior management. Decisive leader and analytical problem solver dedicated to helping students develop life skills to full potential. Talent for utilizing diverse educational techniques.

Overview

27
27
years of professional experience

Work History

Substitute Teacher

Carrizo Springs ISD
Carrizo Springs, Texas
09.2023 - 12.2023

Providing appropriate support to students with disabilities, following the student's Individualized Education Plan (IEP), adapting materials and activities to meet individual needs, assisting with personal care as required, managing behavior, and communicating student progress to the regular special education teacher, all while closely adhering to the teacher's lesson plans and instructions.

211 Community Resource Specialist

Texas Workforce Commision
, TX
02.2022 - 08.2022

primarily assist individuals by identifying and connecting them to relevant community resources through the 211 hotline, utilizing a comprehensive database of local services for needs like housing, food, healthcare, employment, and more; their key duties include: taking calls from individuals seeking assistance, assessing their needs, searching the 211 database for appropriate resources, providing referrals, and maintaining accurate information within the system; they also often engage in outreach activities to update resource listings and build relationships with local organizations.

Residential Counselor

Job Corps Trade School
San Marcos, Texas
09.2018 - 05.2019

Identify and assist students in handling special problems and conduct dormitory meetings. Maintain communication with students' counselors, instructors, and with other staff members. Attend staff in-service training sessions and other training or meetings as directed.

Case Manager

International Education Services
Driscoll, TX
09.2016 - 06.2017
  • Case manager for undocumented children from Central and South America who coordinates and monitors your housing, education, healthy and appropriate food, clothing, health care, age-appropriate supervision, transportation to appointments, access to fun activities, and cultural connection. preservation of ethnic heritage, religious services, and mental health care.

JRHG Detention Center

Duval County
San Diego, Texas
11.2012 - 04.2015

Juvenile case manager responsible for assessing, supervising, and guiding children involved in the juvenile justice system, including those charged with crimes or exhibiting pre-delinquent behaviors; this involves identifying resources, coordinating services like counseling, family support, education, and mentoring, and ensuring compliance with court orders to help juveniles avoid further criminal activity.

Intake Officer

Nueces County Juvenile Probation Department
Corpus Christi, Texas
07.2004 - 08.2008
  • Juvenile Intake Probation officer who conducts initial assessments of juveniles referred to the juvenile justice system, gathering information about the alleged offense, the juveniles background, and risk level, to determine the most appropriate course of action, including whether to release them, detain them, or refer them to further court proceedings; this involves interviewing the juvenile, their family, and reviewing relevant records to make informed recommendations to the court.

Program Officer

Ector County
Odessa, TX
06.1997 - 11.2003

Program Officer responsible for providing testimony in juvenile court about a defendant's background or progress made during their probation period. Work closely with social-service agencies to help probationers obtain employment, mental health, or substance abuse services.

Education

Bachelor of Arts - Criminology Minor Sociology

University Texas Permian Basin
Odessa, TX
05-2003

Skills

  • Advanced knowledge of mental health conditions
  • Patient advocacy
  • Ability to stay calm during high-pressure situations
  • Teaching
  • Interpersonal and active listening abilities
  • Verbal and written communication skills

Timeline

Substitute Teacher

Carrizo Springs ISD
09.2023 - 12.2023

211 Community Resource Specialist

Texas Workforce Commision
02.2022 - 08.2022

Residential Counselor

Job Corps Trade School
09.2018 - 05.2019

Case Manager

International Education Services
09.2016 - 06.2017

JRHG Detention Center

Duval County
11.2012 - 04.2015

Intake Officer

Nueces County Juvenile Probation Department
07.2004 - 08.2008

Program Officer

Ector County
06.1997 - 11.2003

Bachelor of Arts - Criminology Minor Sociology

University Texas Permian Basin
Michelle Tollett