Strategic-thinking professional with twelve years of experience identifying opportunities, building relationships, cultivating partnerships, retaining top accounts and forecasting and growing revenue, by establishing trust. Persuasive and self-motivated with expertise in building building cases for the executive, business, IT and operational teams. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication and presentation skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
A proven track record of acquiring new clients and growing existing accounts for payment integrity, EFT enrollment, and provider data solutions. A hunter and client advocate responsible for delivering 56% of new payer clients to build the largest member eligibility database in the U.S. Adept at managing the client relationship and identifying revenue opportunities by leveraging a sales techniques to align solutions with customer needs. Notable new clients include the Blues (Arkansas, Excellus, Florida Blue, Highmark, IBC, Kansas, Louisiana, Rhode Island, and Vermont), regionals (CareSource, SelectHealth, Medical Mutual of Ohio, Geisinger, Johns Hopkins, Security Health Plan, Quartz, Denver Health, DC Medicaid, AgeWell NY, AultCare, and Northeast Delta Dental), and TPAs (WebTPA and UMR). Highly motivated, collaborative team leader, able to drive deals across the organization to find agreement, and execute contracts.
Consistent high performer with a record of delivering growth and exceeding targets with TriZetto’s largest and most strategic accounts. Experience in managing the executive relationship, quarterly business reviews, and forecasting for payer cost optimization, government programs, and digital initiatives. Successful in helping clients manage medical and administrative costs through IT and analytics, with a focus on CMS regulations, processing standards, risk adjustment, and operations. 2015 Chairman's Club Award winner.
Skilled in organizing and managing trade shows, corporate events, and planning marketing strategies.