Michelle Touzalin Dewindt
Brooklyn,New York
Summary
Dynamic Program Quality Analyst at New York Foundling Hospital, skilled in data analysis and quality improvement. Successfully enhanced compliance processes and fostered staff development, ensuring a safe environment for individuals supported. A collaborative team player, I drive program innovation while maintaining high standards in audit processes and documentation compliance.
Overview
5
5
years of professional experience
Work History
Program Quality Analyst
New York Foundling Hospital
02.2020 - Current
- Providing supportive observation of staff interactions with people we support to encourage growth and development of staff and optimization of independence of people we support.
- Assist with completion of compliance documentation such as Staff Action Plan and Monthly summaries.
- Provide support to program staff, ensure understanding and compliance with any new policies, determine needs for technical assistance.
- Create and maintain systems, policies, and protocols that represent best practices that are standard to the division.
- Utilize reports and data from myEvolv and Qlik reporting in order to assure compliance with Medicaid and OPWDD regulations not limited to daily service notes, life plan development and review, staff action plan development and review, monthly summaries compliance and all other documentation and compliance standards.
- Identify and implement opportunities for program innovation and expansion.
- Ensure that person we support have a clean, caring and safe environment
Education
Master of Science -
University of Phoenix
Tempe, AZ12-2013
Bachelor of Science -
University of Phoenix
Tempe, AZ03-2012
Skills
- Audit processes
- Quality improvement
- Quality processes
- Data analysis
- Continuous improvement
- Development team collaboration
- Teamwork and positive attitude
- Collaborative team player
- Decision-making
Timeline
Program Quality Analyst
New York Foundling Hospital
02.2020 - Current
Master of Science -
University of Phoenix
Bachelor of Science -
University of Phoenix
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