Michelle Trammell
Sweet Mesquite Bakery
Spring
24
years of professional experience
Detail-oriented office associate with expertise in Microsoft Office, CRM, and financial management. Proven ability to manage accounts, track payments, and enhance customer satisfaction. Committed to delivering accurate financial records and exceptional service.
Work History
Office/Sales Associate
11 Years 1 Month- Answered phone calls and emails from clients and vendors.
- Welcomed visitors and managed the front desk area.
- Managed accounts payable and accounts receivable to keep daily finances accurate.
- Tracked vendor payments and customer invoices.
- Planned all parts of trade shows, including booth furnishings and freight shipping.
- Booked flights, hotels, and local travel for staff.
- Prepared hiring packets for new employees.
- Completed I-9 forms and used E-Verify training to check work eligibility.
Onsite Manager
4 Years 3 Months- Processed client payments and managed daily invoicing to ensure correct records.
- Paid vendor invoices on time and kept accurate financial logs.
- Sent collection notices to customers with past-due accounts to recover funds.
- Balanced daily cash drawers and reconciled financial transactions.
- Rented Budget trucks and RVs to customers, explaining contract terms and fees.
- Inspected vehicles before and after rentals to check for damage and ensure safety.
- Answered phone calls and helped customers choose the right vehicle size for their needs.
- Resolved customer complaints and processed returns quickly and politely.
Administrative Assistant
5 Years 1 Month- Processed sales and managed credit applications to facilitate transaction completion
- Employee hiring packets, staff training and office management
- Provided customer service and support to enhance client satisfaction
- Managed all sales processing and reviewed credit applications.
- Matched daily sales records to receipts with high accuracy.
- Answered phone calls, handled faxes, and greeted office visitors in a friendly way.
- Ordered office supplies and kept inventory at good levels.
- Reserved hotel rooms and ordered food for company meetings. [1]
Education
High School Diploma
No Degree - General
Skills
Data Entry
Financial Reporting
Microsoft Office Suite
Accounts management
10-key
Typing
Multitasking strength
Timeline
Office/Sales Associate
Sweet Mesquite Bakery
07.2015 - CurrentRead More
Onsite Manager
Katy Personal Storage
03.2008 - 06.2012Read More
Administrative Assistant
Colorado Prime Foods
02.2003 - 03.2008Read More
Klein High School
High School Diploma
Read More
Houston Community College
No Degree from General
Read More