Dedicated Sales Representative excels in driving sales and building customer relationships. Identifies new business opportunities and creates key client relationships. Utilizes superior communication, presentation and time management skills to achieve maximum sales and high-level customer loyalty.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CurrentSales Representative
AeroPure, LLC
Saint Joseph, MI
10.2020 - Current
Overcame objections with effective product demonstrations and persuasive communication skills
Responded quickly to customer concerns or requests.
Enhanced customer satisfaction with fast, knowledgeable service
Direct sales with customers in their homes
Performed cold-calling and follow-ups with leads to secure new revenue.
Set up appointments with potential and current customers to promote new products and services.
Territory Sales Representative
Republic Services
Stevensville, MI
01.2018 - 11.2018
Established new accounts through cold calling and personal visits to potential customers.
Sustained revenue by bringing in new customers and continuously connecting with established accounts
Provided customers with recommendations to promote brand effectiveness & inform them about new products
Sustained consistent territory revenue by developing long-term customer relationships built on trust and exceptional service
Achieved 107% of goal in 2018 by consistently bringing in new customers and regularly servicing existing accounts.
Inside Sales Representative
Republic Services
South Bend, IN
07.2012 - 12.2017
Retained and maintained existing customer base
Negotiated prices and set up contracts to finalize recycling and waste agreements
Contacted new and existing customers to discuss how to accomplish needs with specific products and services
Negotiated prices, terms of sales and service agreements
Processed customer orders and contracts efficiently to foster continuous satisfaction.
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Wrote sales contracts for orders obtained and submitted orders for processing.
Sales Coordinator
Republic Services
Stevensville, MI
06.2004 - 07.2012
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
Stayed updated on the different lines of business we had to offer, while maintaining long-term relationships with clients, resulting in increased overall sales.
Followed up with customers by phone and email to resolve issues quickly and answer questions.
Administrative Assistant
Sun States @ D.C. Cook Nuclear Plant
Bridgman, MI
02.1999 - 05.2001
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
In charge of the hiring of new employees. Setting them up with a badge, security access, W2, application, training & all the correct paperwork to hire
Updated & maintained OSHA laws
Retained 100% protocol on management tools and procedural accuracy.
Education
High School Diploma -
Bridgman High School
Bridgman, MI
06.1997
High School Diploma -
Lake Michigan College
Benton Harbor, MI
01.1999
Skills
Business Growth and Retention
Records Organization
Team-Building Exercises
New Product Information
Cost Calculation
Administrative Support
Leadership Development
Customer Order Management
Site Visits
Conflict Resolution Techniques
Training Seminars
Efficient Service
Selling Skills
Detail Orientation
Accomplishments
Sales Force & CRM (15+ years)
Data entry (20+ years)
Excel (17+ years)
Word (17+ years)
Customer Service (20+ years)
Outside and Inside Sales Representative (15 years)
Personal Assistant Experience (10+ years)
Priority Based Selling Certification November 2014
Certification
Priority Based Selling (PBS) Republic Services - June 2004-November 2018