Michelle Turner
Cpht,MA,CNA
Lexington,GA
Summary
Seasoned Pharmacy Technician with 30 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Accomplished and certified Pharmacy Technician with over 30 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
28
28
years of professional experience
3
3
Certification
Work History
Certified Nursing Assistant
When Kindness Means More
04.2022 - Current
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Observed and reported unusual symptoms and changes to charge nurse.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Supported needs of 10+ residents under long-term care.1
Lead Pharmacy Technician
CVS/caremark
10.2000 - Current
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Supervised 6 pharmacy technicians and coordinated day-to-day assignments.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume retail pharmacy environment.
National Certified Pharmacy Technician
CVS/caremark
03.1997 - Current
Education
Associate of Science - Nursing
Athens Area Technical College
Athens, GA06.1989
Skills
- Phlebotomy
- Medical Terminology
- HIPAA Compliance
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
Additional Information
Certified Georgia Nurse Aide , Certified Clinical& Administrative Medical Assistance
Affiliations
- Very involved in my church,
Certification
- CPR Training ,Bloodborne Pathogens Training ,Immunization Certification,HIPPA Certification
Languages
English
Education and Training
other
Timeline
Certified Nursing Assistant
When Kindness Means More
04.2022 - Current
Lead Pharmacy Technician
CVS/caremark
10.2000 - Current
National Certified Pharmacy Technician
CVS/caremark
03.1997 - Current
Associate of Science - Nursing
Athens Area Technical College
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