Summary
Overview
Work History
Education
Skills
References
Timeline
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Michelle Urena

The Bronx,NY

Summary

Bringing a diverse range of skills, experience and knowledge that have been developed over the years through both my formal education and professional experience. A dedicated and enthusiastic professional with a commitment to excellence and a passion for continuous learning and development. Excellent customer service with clear communication skills. Talented interpreter with advanced conversational abilities.

Overview

4
4
years of professional experience
2020
2020
years of post-secondary education

Work History

Spanish Interpreter

Board Of Elections In The City Of New York
New York, New York
11.2023 - Current
  • Assist Spanish speaking voters who don’t understand the voting process so they can vote confidently and correctly.
  • Help Spanish-speaking voters understand ballots and instructions.
  • Translate between the poll team and the voter
  • Explain how to use the ballot, scanner, or electronic machines.
  • Assist with check in information and communication.
  • Maintain a neutral perspective with the voter and their voting decision.

Cashier

Broadway Liquor and Wine
New York, New York
06.2025 - 11.2025
  • Processed customer transactions efficiently at Broadway Liquor and Wine.
  • Maintained accurate cash drawer balance throughout shifts.
  • Assisted customers in selecting products based on preferences.

Sales Associate

Metro PCS
New York, New York
11.2021 - 03.2023
  • Greet and assist customers in selecting mobile devices and plans.
  • Educate and guide customers on device features and services offered.
  • Manage inventory levels and organized product displays.
  • Activate phones and SIM cards.
  • Process billing and payments.

Education

Associate in Criminal Science - Criminal Justice

Bronx Community College
Bronx, NY
08.2016 - 05.2019

George Washington High School
New York, NY

Skills

  • Spanish language proficiency
  • Multilingual communication
  • Interpreting techniques
  • Electronic voting systems

References

References available upon request.

Timeline

Cashier

Broadway Liquor and Wine
06.2025 - 11.2025

Spanish Interpreter

Board Of Elections In The City Of New York
11.2023 - Current

Sales Associate

Metro PCS
11.2021 - 03.2023

Associate in Criminal Science - Criminal Justice

Bronx Community College
08.2016 - 05.2019

George Washington High School
Michelle Urena