Michelle Van Hall
Byron Center,MI
Summary
Patient-oriented Nurse with 17 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Knowledgeable about EMR charting, and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Nurse Navigator
Tandem 365
01.2024 - Current
- Coordinates patient assessments and develops individualized care plans to address diverse needs.
- Monitors the patients progress and adjusts care strategies to improve outcomes effectively.
- Collaborates with multidisciplinary teams to ensure comprehensive support for patients facing complex challenges.
- Contributes to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize patient support strategies.
- Coordinates services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to patients.
- Managing a caseload of 35 to 45 patients at one time.
- Serves as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
Nurse Navigator
U of M Health – West Hospital
08.2017 - 01.2024
- Point of contact for lung cancer screening referrals and questions from providers and patients.
- Evaluated that the patient's condition meets the appropriate criteria for screening.
- Contacted and educated patients about lung cancer screening and the screening process.
- Scheduled testing and provided appropriate results to patients.
- Coordinated testing and visits for abnormal results for patients screened through PCPs, or pulmonary providers.
- Responsible for uploading patient screening information to the American College of Radiology website for lung cancer screening, which is a requirement for any certified screening program.
- Provided education to patients and families about the process of lung nodule/mass work-up, cancer staging, as well as details about specific testing (PET scan, biopsies, bronchoscopies, etc.).
- Coordinated with varying specialties to expedite the work-up, with appropriate results follow-up.
- Helped to coordinate other patient-specific needs to facilitate testing, including coordinating rides, guardianship issues, and other social services.
- Assured that follow-up testing was arranged, ordered, and patients scheduled or rescheduled in a timely manner.
- Coordinated the details of thoracic tumor boards, including the patient presentation list from all sources (oncology, radiation oncology, surgery, pulmonary, ENT, and neurosurgery).
Accreditation and Compliance Coordinator
Metro Health Hospital
01.2017 - 08.2017
- Provided oversight of compliance with various codes, laws, rules and regulations, including standards of the Healthcare Facilities Accreditation Program (HFAP) and other regulatory agencies, with respect to the general operations of doing business, as well as, those specific to healthcare and general patient care
- Coordinated the development and implementation of multifaceted educational and training programs that focus on the elements of the compliance program, and ensures that all appropriate employees, management, and physicians are knowledgeable of, and comply with pertinent federal and state standards
- Actively participated in the survey process and the preparation of corrective action plans as required by accrediting/regulatory agencies
- Scheduled and performed focus, mock and unannounced surveys to assess the organizations state of readiness for accreditation surveys and regulatory inspections
- Assessed mock survey results in order to identify potential risk
- Developed and implemented initiatives that improved the overall preparedness of the organization and reduced the potential exposure to risk
- Participated in policy development for both compliance and accreditation related issues and promoted quality and safety goals.
Clinical Coordinator-Cardiovascular Lab
Metro Health Hospital
01.2015 - 01.2017
- Scheduled staff based on budgeted patient care hours, skill mix and patient needs
- Facilitated patient flow and daily operations of the department
- Managed appropriate staff resources and allocate based unit activity and budgeted hours per unit
- Provided clinical direction, evaluate staff performance, and complete evaluations on time according to schedule
- Mentored staff in the nursing process and appropriate delegation
- Participated in temporary assignment measures, as needed
- Participated and served on committees, task forces, and work groups at the department and hospital levels, as determined by the manager.
- Assisted in the development, maintenance and revision of departmental and hospital standards, policies, procedures and guidelines
- Assisted in the planning, implementation, and evaluation of quality management, infection control, and survey readiness activities
- Actively promoted safety initiatives within department and hospital
- Performed weekly audits to ensure compliance with nursing standards and policy.
Registered Nurse-Cardiovascular Lab
Metro Health Hospital
03.2010 - 01.2015
- Provided direct patient care for patients undergoing various procedures, including cardiac catheterization, percutaneous coronary intervention, peripheral vascular intervention, insertion of pacemakers and internal cardiac defibrillators, cardioversion, venous ablations, transesophageal echocardiograms, and IABP.
- Managed the nursing care of critically ill patients pre-, post-, and during procedures.
- Performed the duties of a circulating RN in the procedure room to include administering medications, including moderate to deep sedation, per physician order.
- Responsible for overseeing the Peripheral Venous Ablation program, including ordering supplies and training staff when it was in the Cath lab.
- Functioned in the role of Charge RN.
- Preceptor to new employees.
- Department representative for the Hospital Safety Committee.
Registered Nurse-Emergency Room
Metro Health Hospital
06.2007 - 03.2010
- Licensed Registered Nurse in the state of Michigan
- Responsible for appropriately triaging and assessing patients in the Emergency Room
- Administered emergency and routine medical treatment to patients
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Responsible for orientation and training of new personnel to the department
- Member of the hospital Professional Nursing Council committee
- Chairperson of unit PNC
- Member of staffing committee responsible for implementing self-scheduling program for Emergency Room.
Paramedic / Field Training Officer/ Operations Supervisor
American Medical Response
01.1996 - 07.2009
- Licensed Paramedic in the state of Michigan since 1996
- Certified Critical Care Emergency Medical Technician – Paramedic
- Operations Supervisor responsible for the overall operation of the company including, direct supervision of 10 - 14 ambulance crews, 2 - 3 dispatchers and special events personnel, ensuring compliance of company policies and medical care, completing accident investigations/reports, vehicle inspections, safety audits, investigating complaints
- Senior paramedic responsible for compliance of company policies, medical protocols, customer service standards, vehicle operations and communications
- Coordinator of Field Training Program from 2002 – 2004, supervised 5 field training officers
- Field Training Officer from October of 1998 until June 2000, responsible for orientation and training of new employees to the company.
Squad Leader/Medic
2071st Medical Clearing Company
01.1996 - 01.1998
- Responsible for soldiers well-being and discipline both in field and garrison settings
- Filled key leadership positions in the platoon during the absence of the Platoon Sergeant or Lieutenant
- Assisted and helped create an advanced medical training program for other medics in the Company
- Commended numerous times for outstanding leadership and initiative while serving with the U.S
- Army, both on active and reserve status.
Shift Leader in Emergency Room
MEDDAC, US Army
01.1994 - 01.1995
- Supervised and trained a team of employees during various shifts in the emergency room in a 274-bed Trauma hospital
- Administered emergency and routine medical treatment to soldiers and civilians while also being a team member on the hospital’s trauma team
- In charge of ordering and maintaining the medical supplies for the emergency room
- Instructed classes and training on equipment and routine procedures
- Infection control representative for the emergency room personnel.
Medic/EMT-B
MEDDAC, US Army
01.1992 - 01.1994
- Maintained and provided ambulance care on a busy military installation.
- Administered emergency medical care in high-pressure environments, ensuring patient stabilization and safety. Received special recognition for exceptional job performance.
- Accelerated promotion from PFC to SPC after winning the Soldier of the Month Board.
- Attended and graduated from the Noncommissioned Officer’s Professional Leadership Development Course.
- Awarded the Army Accommodation Medal for outstanding leadership.
Education
Associate of Applied Science - Nursing
Lansing Community College
Lansing, MI01.2007
Bachelor of Science - Health Sciences
Grand Valley State University
Allendale, MI01.2001
No Degree - Paramedicine
Central Texas College
Killeen, TX11.1995
Skills
- Effective organizational skills
- Patient Education
- Strong patient advocate
- Interdisciplinary care management
- Accurate and detailed Documentation
- Strong communication
Certification
- State of Michigan Licensed Registered Nurse
- State of Michigan Licensed Paramedic
- Basic Cardiac Life Support
- Advanced Cardiac Life Support
- Critical Care Emergency Medical Technician – Paramedic
- Trauma Nursing Core Course
- Emergency Nursing Pediatric Course
References
Available upon request
Timeline
Nurse Navigator
Tandem 365
01.2024 - Current
Nurse Navigator
U of M Health – West Hospital
08.2017 - 01.2024
Accreditation and Compliance Coordinator
Metro Health Hospital
01.2017 - 08.2017
Clinical Coordinator-Cardiovascular Lab
Metro Health Hospital
01.2015 - 01.2017
Registered Nurse-Cardiovascular Lab
Metro Health Hospital
03.2010 - 01.2015
Registered Nurse-Emergency Room
Metro Health Hospital
06.2007 - 03.2010
Paramedic / Field Training Officer/ Operations Supervisor
American Medical Response
01.1996 - 07.2009
Squad Leader/Medic
2071st Medical Clearing Company
01.1996 - 01.1998
Shift Leader in Emergency Room
MEDDAC, US Army
01.1994 - 01.1995
Medic/EMT-B
MEDDAC, US Army
01.1992 - 01.1994
Associate of Applied Science - Nursing
Lansing Community College
Bachelor of Science - Health Sciences
Grand Valley State University
No Degree - Paramedicine
Central Texas College