Michelle Vereen
New York,New York
Summary
Results-driven professional with extensive experience in business and schedule management, noted for operational improvements at Saker Aviation. Accomplished self-employed hairstylist, enhancing client satisfaction through creative styles and strategic relationship management. Skilled in appointment coordination and building lasting client connections.
Overview
18
18
years of professional experience
Work History
Housekeeper
Jacobi Medical Center
02.2025 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Trained new staff on proper cleaning protocols and safety procedures.
- Addressed guest concerns promptly, fostering a positive experience within the facility.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Hair Braider
Self-employeed
01.2018 - 12.2024
- Developed casual, daily hairstyles for convenience and style.
- Designed flattering natural styles for variety of face shapes.
- Recommended products to extend life of braids.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Air Traffic Controller/Ramp Agent
Saker Aviation
03.2010 - 07.2016
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Provided pilots with instructions for safe landings and takeoffs at airport averaging 200 flights per day.
- Utilized communications systems to direct movement of pilots and ground personnel.
- Observed surroundings, alerting pilots to potential hazards and advising on altitude, speed and navigation.
- Documented air traffic activity to enable tracking history and maintain accurate records.
Cashier
Gristedes Supermarket
07.2008 - 05.2010
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Criminal Justice
Berkeley College
New York, NYGED -
Argus Community Inc.
New York, NYSkills
- Collaborative teamwork
- Customer assistance
- Issue management
Timeline
Housekeeper
Jacobi Medical Center
02.2025 - Current
Hair Braider
Self-employeed
01.2018 - 12.2024
Air Traffic Controller/Ramp Agent
Saker Aviation
03.2010 - 07.2016
Cashier
Gristedes Supermarket
07.2008 - 05.2010
Criminal Justice
Berkeley College
GED -
Argus Community Inc.