Michelle Villalobos
Corning,CA
Summary
Proactive Enrollment Specialist with extensive experience in updating, entering, and reviewing customer data, and effectively communicating via telephone, email, and in person. Skilled in documentation management, data entry, and client relationship building. Adept at managing accurate recordkeeping and addressing customer inquiries promptly, ensuring compliance with regulations.
Overview
1
1
year of professional experience
Work History
Enrollment Specialist
Northern California Child Development
06.2023 - Current
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
Education
High School Diploma -
Shasta College
Redding, CA06-2017
Skills
- Exceptional communication
- Documentation Management
- Reporting and Analytics
- Mathematics skills
- Customer service expertise
- Data entry skills
- Deadline Management
- Client Relationship Building
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Enrollment Specialist
Northern California Child Development
06.2023 - Current
High School Diploma -
Shasta College
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