Michelle Villarreal

- Processed cash, credit, and debit card transactions accurately and efficiently

- Balanced cash drawer at the end of each shift, ensuring accuracy in monetary transactions

- Assisted with inventory management by monitoring stock levels and notifying supervisors of low inventory items

- Trained new cashiers on proper procedures for handling transactions and providing exceptional customer service

- Maintained a high level of cleanliness in dishwashing area, following health and safety regulations

- Efficiently cleared and reset 24 tables per shift, ensuring a clean and organized dining area

- Consistently exceeded monthly sale targets by 5% through effective product knowledge and persuasive selling techniques

- Developed and maintained strong relationships with key clients, resulting in repeat business and increased customer loyalty

- Demonstrated expertise in mobile technology trends, features, and specifications to effectively educate customers on product benefits

- Conducted regular competitor analysis to identify market trends, pricing strategies, and promotional activities

- Executed daily inventory management, ensuring accurate stock levels and timely replenishment of products.

- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere

- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service

- Assisted coordinating special requests or accomodations for guests with specific needs

- Resolved guest complaints or concerns promptly and professionally, ensuring high levels of customer satisfaction

- Coordinated communication between front-of-house and kitchen staff for efficient service delivery.

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