Michelle Voss
Commerce City,CO
Summary
Senior payroll manager with over a decade of experience performing complex and specialized work related to the preparation, processing, and maintenance of payroll. Excellent skills in time management, leadership, communication, and problem solving. Extensive knowledge of payroll systems including Paylocity, Ceridian, UKG, SAP, and ADP.
Overview
20
20
years of professional experience
Work History
Senior Payroll Manager
Renewable Energy Systems Americas Inc. (RES)
04.2017 - Current
- Supervise, assist, and review the complete payroll process for a multi-state, multi-country payroll of 1,400 employees.
- Successfully manage and develop a team of four payroll professionals.
- Administer RES global mobility program.
- Calculate and process shadow payroll.
- Prepare and organize all data for the annual 401(k) audit and participate as member of the 401(k) committee.
- Manage RRSP plan for Canada.
- Managed the purchase card program, expense report process, and expense data analysis.
- Continuously provides streamlined solutions for efficient payroll and accounting processes.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Prepared and filed accurate and timely payroll tax returns and other related reports to comply with tax laws and regulations.
- Developed and implemented payroll procedures and policies to determine compliance with regulations.
- Developed and maintained relationships with outside vendors to acquire mutually beneficial contracts.
Senior Associate
KPMG LLP
01.2012 - 04.2017
- Operated global mobility programs and completed tax compliance for multi-national companies.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Accurately collected and analyzed compensation data for international assignments
- Facilitated International assignment cost projections for accounting and budgeting
- Correctly collected and reported year-end wages, shadow payroll, and gross up payments
- Provided expertise and advise for accurate year end compliance forms in multiple countries
- Reviewed and reconciled U.S. payroll reporting and withholding
- Properly prepared tax, payroll, and international assignment calculations
- Calculated and analyzed annual compensation data including hypothetical tax withholding
- Prepare tax returns, equalizations, and other miscellaneous tax forms
- Provided successful client relationship management through active communication
- Ensured client satisfaction by meeting all deadlines and expectations
- Created efficiencies through delegating tasks to associates and provided constructive feedback
Branch Manager
US Bank NA
06.2003 - 01.2012
- Cultivated relationships with high value business clients.
- Solved complex customer account issues in a timely manner.
- Maintained friendly and professional customer interactions.
- Regularly exceeded regulatory and compliance audit and accounting standards.
- Hired, managed, and coached employees creating productivity, growth and stability.
- Exceptional leadership resulted in the team and branch exceeding sales and service goals.
- Managed vault and ATM levels and balances.
- Completed U.S Bank’s Emerging Leader Program 2009.
- Teller mentor program leader.
- Received Rocky Mountain Region's Excellence in Leadership award.
- Achieved Annual Pinnacle Award for revenue growth 2009, 2020, and 2011.
- Top branch in the region for customer service.
Education
Bachelor of Arts - Business Management
Metropolitan State College of Denver
Denver, CO05.2007
Skills
- Bi-Weekly Payroll Processing
- Expense Reimbursements
- Resolving Discrepancies
- New Hire Processing
- Regulatory Compliance
- HR Support
Timeline
Senior Payroll Manager
Renewable Energy Systems Americas Inc. (RES)
04.2017 - Current
Senior Associate
KPMG LLP
01.2012 - 04.2017
Branch Manager
US Bank NA
06.2003 - 01.2012
Bachelor of Arts - Business Management
Metropolitan State College of Denver
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