Michelle Wallace
Clarksburg,OH
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Psychiatric RN Team Lead
ViaQuest Psychiatric and Behavioral Solutions
525 Metro Pl Dublin, OH 43017
08.2023 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Psychiatric Registered Nurse
ViaQuest Psychiatric and Behavioral Solutions
525 Metro Pl Dublin, OH 43107
08.2022 - 08.2023
- Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
- Advocated for and strived to protect health, safety, and rights of patient.
- Promoted a therapeutic environment by establishing rapport, maintaining boundaries, and fostering open communication with patients and families.
- Explained useful coping methods to relieve depression and anxiety.
- Performed patient assessments to monitor expected response to medications and altering treatment plans.
- Served as a resource for nursing staff, providing guidance in the application of evidence-based practices in the psychiatric setting.
Home Health Aide Manager/RN Case Manager
FairHope Hospice and Palliative Care
282 Sells Road, Lancaster, OH 43130
06.2017 - 07.2022
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Administered medications in accordance with doctor's instructions.
Inpatient RN Team Lead
Zusman Hospice and Palliative Care
1151 College Ave, Columbus, OH 43209
08.2013 - 07.2017
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions to drugs and carefully documented findings.
Education
Associate of Applied Science - Nursing
Hocking College
Nelsonville, OH03.2008
Skills
- Clinical judgment
- Compassion and Empathy
- Patient care planning
- Team Coordination
- Patient Assessment
- Staff Supervision
Certification
- Licensed Registered Nurse -2008
- Licensed Practical Nurse - 1998
Timeline
Psychiatric RN Team Lead
ViaQuest Psychiatric and Behavioral Solutions
08.2023 - Current
Psychiatric Registered Nurse
ViaQuest Psychiatric and Behavioral Solutions
08.2022 - 08.2023
Home Health Aide Manager/RN Case Manager
FairHope Hospice and Palliative Care
06.2017 - 07.2022
Inpatient RN Team Lead
Zusman Hospice and Palliative Care
08.2013 - 07.2017
Associate of Applied Science - Nursing
Hocking College