- Learning new cooking techniques and expanding my culinary skills
- Dog training
- Animal Care
MICHELLE WALTER
Bartender
Bernville,PA
Summary
Professional Bartender with extensive history of working across hospitality sector. Intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Experienced with drink preparation and maintaining clean bar environment. Uses multitasking abilities to efficiently serve customers and manage bar operations. Knowledge of mixology and effective communication ensures high level of customer satisfaction.
Overview
21
21
years of professional experience
Work History
Bartender
Berkshire Country Club
04.2022 - 12.2024
- Ensure friendly efficient service to members and guests while making specialty Cocktails and Beverages including Daily Specials
- Responsible for set up and breakdown of bars including those for private events
- Ensure bars are fully stocked and organized properly with glassware, required Liquors, Garnishes and anything else recommended or required for fast and efficient service
- Efficiently enter orders and complete transactions through Point of Sale System
- Create and maintain a fun and safe atmosphere for all guests including private parties while serving fun specialty drinks and cocktails
Sales Representative
Sheetz
12.2016 - 12.2024
- Educate customers on promotions to enhance sales.
- Assist customers with questions and orders.
- Maintain customer relationships.
- Emphasize product specifications to meet customer needs.
- Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service.
Bartender
Mt. Pleasant Fire Company
04.2019 - 02.2021
- Apply excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bartender
The Westy Bar & Grill
06.2018 - 03.2019
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Operations Manager
Reading Electric Motor Services
10.2003 - 09.2015
- Enhanced inventory control of the MotorScrubber and accessories in warehouse by optimizing organization efforts.
- Oversaw supply chain orders with rapid turnaround, ensuring high-quality and fresh product delivery.
- Effectively managed and directed distribution operations.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Accelerated efficiency of operations by overseeing customer accounts, and managing shipping schedule.
- Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
- Directed activities and initiatives to foster good manufacturing practices and meet component quality standards.
Education
High School Diploma -
Middle Bucks Vocational Technical School
Jamison, PASkills
- Responsible Alcohol Service
- Ordering Bar Supplies
- Point of Sale Systems
- Customer Direction
- Order Fulfillment
- Reliability and punctuality
- Cash handling expertise
- Drink preparation
- Efficient multitasking
- Professional appearance
- Suggestive selling
- Superb customer service
Interests
Timeline
Bartender
Berkshire Country Club
04.2022 - 12.2024
Bartender
Mt. Pleasant Fire Company
04.2019 - 02.2021
Bartender
The Westy Bar & Grill
06.2018 - 03.2019
Sales Representative
Sheetz
12.2016 - 12.2024
Operations Manager
Reading Electric Motor Services
10.2003 - 09.2015
High School Diploma -
Middle Bucks Vocational Technical School